Connor Hill
Estes Park
Summary
Motivated professional skilled in coordinating guest services and managing multiple tasks across various areas. Proven expertise in conflict resolution, team coordination, and customer support. Highly organized and detail-oriented, excelling in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Front Desk Agent and Security
The Stanley Hotel
Estes Park
10.2024 - Current
- Addressed guest inquiries regarding hotel amenities and local attractions promptly.
- Maintained accurate records of reservations and cancellations to ensure seamless operations.
- Resolved guest complaints professionally, contributing to overall satisfaction.
Food Service Worker
YMCA of The Rockies Estes Park Center
Estes Park
08.2024 - 02.2025
- Ensured cleanliness and organization of kitchen and dining areas to promote efficiency.
- Assisted with inventory management for food supplies and kitchen equipment.
- Operated kitchen equipment safely and efficiently throughout food preparation.
Manager
Taco Bell
Waterville
09.2022 - 07.2024
- Streamlined daily operations to enhance workflow and increase team efficiency.
- Facilitated team meetings to promote effective communication and collaboration among staff.
- Ensured consistent compliance with company policies and procedures across all departments.
FOH/BOH Manager
Local Thyme
Whitehouse
04.2017 - 01.2022
- Trained new employees on back-of-house operations and company policies effectively.
- Resolved customer complaints regarding food quality or service issues.
- Provided exceptional customer service in a fast-paced dining environment.
Education
Associates in Audio Engineering - Audiology
LA Film School
Los Angeles, CA05-2027
High School Diploma -
Anthony Wayne High School
Whitehouse, OH05-2021
Some College (No Degree) - Marketing
Bowling Green State University
Bowling Green, OHSkills
- Audio production
- Customer service
- Team collaboration
- Problem solving
- Technical troubleshooting
- Inventory management
Timeline
Front Desk Agent and Security
The Stanley Hotel
10.2024 - Current
Food Service Worker
YMCA of The Rockies Estes Park Center
08.2024 - 02.2025
Manager
Taco Bell
09.2022 - 07.2024
FOH/BOH Manager
Local Thyme
04.2017 - 01.2022
Associates in Audio Engineering - Audiology
LA Film School
High School Diploma -
Anthony Wayne High School
Some College (No Degree) - Marketing
Bowling Green State University
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