Summary
Overview
Work History
Education
Skills
Timeline
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Connie Whisenhunt

Professional Cleaner, Business Owner And Entrepreneur
Fountain

Summary

Dynamic Owner/Operator Manager with a proven track record at Book Archive LTD, excelling in business management and customer relations. Expert in budget administration, I fostered a loyal clientele through exceptional service and strategic marketing initiatives, driving growth and enhancing community engagement. Strong leadership skills led to high-performing teams and successful operations.

Overview

30
30
years of professional experience

Work History

Owner/Operator Manager

Book Archive LTD
05.2023 - Current
  • Operations Management: Oversaw daily store operations, including opening and closing procedures, staff scheduling, and ensuring a clean, inviting environment.
  • Inventory Control: Managed inventory by selecting and ordering books, conducting regular stock audits, and implementing loss prevention strategies.
  • Financial Oversight: Handled budgeting, bookkeeping, and financial reporting to maintain profitability and identify areas for growth.
  • Customer Service: Provided personalized book recommendations, resolved customer inquiries, and cultivated a loyal customer base through exceptional service.
  • Marketing and Community Engagement: Developed and executed marketing campaigns, organized author events and book clubs, and collaborated with local organizations to promote literacy.
  • Staff Leadership: Recruited, trained, and supervised employees, fostering a team-oriented culture and ensuring high performance standards.

Owner/Operator Manager

Connie Can Clean
01.1995 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Trained and motivated employees to perform daily business functions.

Owner/Operator Manager

Connie's Cupboard
06.2020 - 06.2025
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Advocated for the unhoused, poor, domestic abuse survivors and anyone needing help in my community.

Education

MBA - Business Management

National American University
Colorado Springs, United States
05.2001 -

Skills

Business management

Customer relations

Labor relations

Budget administration

Timeline

Owner/Operator Manager

Book Archive LTD
05.2023 - Current

Owner/Operator Manager

Connie's Cupboard
06.2020 - 06.2025

MBA - Business Management

National American University
05.2001 -

Owner/Operator Manager

Connie Can Clean
01.1995 - Current

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Connie WhisenhuntProfessional Cleaner, Business Owner And Entrepreneur