Summary
Overview
Work History
Education
Skills
Timeline
Generic

Connie Ortiz

Spgs

Summary

Dedicated custodial professional with extensive experience at NSR Solutions, recognized for exceptional quality control and attention to detail. Skilled in emergency cleanup and cleaning expertise, I effectively maintained high cleanliness standards while fostering a positive work environment. Proficient in using organic-based chemicals and committed to customer service excellence.

Personable Job Title and self-motivated team player with strong attention to detail. Maintains high level of professionalism while providing consistent and quality service.

Overview

2026
2026
years of professional experience

Work History

Custodial Worker

LR Associates
2025 - Current
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Used organic-based chemicals to disinfect floors, counters and furniture.
  • Reduced cross-contamination risks by adhering to strict sanitization protocols while cleaning restrooms and common areas.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Helped maintain a welcoming appearance in outdoor spaces by picking up litter, sweeping walkways, and tending to landscaping needs as needed.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Responded effectively to emergency situations, coordinating with security personnel when necessary for safe resolution.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Cleaned walls and ceilings with special reach tools following regular schedule.

Custodial Worker

Rowe
03.2020 - 01.2025
  • Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
  • Performed routine maintenance on custodial equipment, ensuring optimal performance and longevity.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Used organic-based chemicals to disinfect floors, counters and furniture.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Responded effectively to emergency situations, coordinating with security personnel when necessary for safe resolution.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Promoted a healthy workplace atmosphere by regularly disinfecting high-touch surfaces during peak flu seasons or outbreaks of illness.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Reported damages and hazardous conditions to management for further action.

Custodial Services Supervisor

NSR Solutions
2015 - 2020
  • Assisted in the setup and breakdown of event spaces, contributing to successful events at the facility.
  • Maintained inventory of cleaning supplies, placing orders when necessary to ensure adequate stock levels for uninterrupted service.
  • Received recognition from supervisors for consistently meeting or exceeding expectations regarding quality of work and attentiontodetail.
  • Assisted with minor maintenance tasks such as changing light bulbs or tightening loose fixtures to maintain overall building functionality.
  • Supported the smooth functioning of building operations by promptly addressing any reported issues or concerns related to custodial work.
  • Cleaned equipment and machinery to maintain in optimum working condition.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
  • Used organic-based chemicals to disinfect floors, counters and furniture.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Trained new hires, escorted till they got their badges.
  • Supervised and did QC of all areas.
  • Collaborated with other department supervisors to coordinate efforts and maintain high standards across all areas of the facility.
  • Conducted regular inspections of facilities to identify areas requiring improvement or additional attention from custodial teams.
  • Assigned job duties and monitored performance against objectives.
  • Trained and mentored new staff on cleaning and safety protocols.
  • Conducted regular audits of public spaces and staff work areas to maximize quality control.

Custodial Worker

Wincor
2008 - 2015
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Contributed to a positive work environment through consistent punctuality, reliability, and professionalism.
  • Improved facility cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
  • Collected trash and emptied receptacles and recycling containers.
  • Enhanced safety measures by promptly addressing spills and hazards with proper signage and cleaning techniques.
  • Upheld high standards of cleanliness throughout the facility by following established procedures and checklists for all tasks.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Checked in and stocked inventory throughout facility.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.

Education

GED -

GED
Colorado Springs, CO
2000

Skills

  • Cleaning expertise
  • Emergency cleanup
  • Cleaning and sanitizing
  • Customer service
  • Quality Control

Timeline

Custodial Worker

Rowe
03.2020 - 01.2025

Custodial Worker

LR Associates
2025 - Current

Custodial Services Supervisor

NSR Solutions
2015 - 2020

Custodial Worker

Wincor
2008 - 2015

GED -

GED

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Connie Ortiz