Results and service-oriented professional, who is prepared to drive growth and efficiency in route-based sales. I’m self-driven, hardworking and versatile. Skilled in cultivating customer relationships and leveraging interpersonal skills. I have a track record of reliable performance and a commitment to success. I am eagerly looking forward to discussing a possible new opportunity with your company.
Overview
19
19
years of professional experience
Work History
Supervisor - AR & Credit Risk Management
Helen Of Troy Ltd (Acquired Osprey Packs)
12.2021 - Current
Strengthened customer relationships by maintaining open communication and promptly addressing any concerns or issues.
Established long-term relationships with key clients by providing consistent, high-quality service.
Collaborated cross-functionally with warehouse, credit risk management, and sales teams to expedite the credit review process.
Took initiative, produced work independently, and acted on behalf of AR/Credit team.
Assisted in monthly financial closing procedures by reconciling accounts receivable ledger accounts, resulting in accurate financial reporting.
Assisted in preparing monthly aging reports for management review, highlighting potential collection risks and areas for improvement.
Credit Analyst
Osprey Packs, Inc.
08.2016 - 12.2021
Analyzed customer data such as financial statements to determine level of risk involved for extending credit.
Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
Established internal controls, workflows for tracking, reconciling and reporting on credit and collection activities.
Reduced past due balances and bad debt by coordinating collection efforts with dealer services, sales and other segments of finance department.
Contacted customers to collect outstanding payments via one-time or negotiated installment methods.
Advised customers of necessary actions and strategies for debt repayment.
Improved understanding of financial statements, which helped in assessing risk.
Restaurant General Manager
Worldwide Restaurant Corporation
10.2011 - 08.2016
Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
Purchased adequate quantities of food, beverages, equipment and supplies while significantly reducing waste and over all expenses.
Expedited order fulfillment by quickly sorting unloaded goods into designated storage areas within the facility.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance & customer service.
Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Developed, implemented and managed business plans to promote profitable food and beverage sales.
Workman/Laborer
JHL Enterprises
07.2006 - 09.2011
Loaded, unloaded, and moved material to and from storage and production areas.
Loaded and unloaded materials onto trucks and trailers, used variety of hand and power tools to complete tasks.
Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
Mitigated potential hazards with thorough site cleanup efforts at the end of each workday.
Facilitated timely project completions by consistently meeting deadlines for assigned tasks.
Education
Colorado Mesa University
Grand Junction, CO
05.2010
Montezuma-Cortez High School
Cortez, CO
05-2006
Skills
Self-motivated
Dependability
Excellent customer service & communication skills (verbal & written)
Strong work ethic
Customer relationship management
Problem-solving abilities
Willingness to learn
Time management
Safety standards
Timeline
Supervisor - AR & Credit Risk Management
Helen Of Troy Ltd (Acquired Osprey Packs)
12.2021 - Current
Credit Analyst
Osprey Packs, Inc.
08.2016 - 12.2021
Restaurant General Manager
Worldwide Restaurant Corporation
10.2011 - 08.2016
Workman/Laborer
JHL Enterprises
07.2006 - 09.2011
Colorado Mesa University
Montezuma-Cortez High School
Similar Profiles
Subhra GuptaSubhra Gupta
STAFF ACCOUNTANT at HELEN OF TROY (OXO, Hydroflask, Osprey, Braun, Honeywell, PUR, Vicks, HOT Tools, Drybar, Curlsmith and Revlon)STAFF ACCOUNTANT at HELEN OF TROY (OXO, Hydroflask, Osprey, Braun, Honeywell, PUR, Vicks, HOT Tools, Drybar, Curlsmith and Revlon)