Summary
Overview
Work History
Education
Skills
Timeline
Generic

Colin Smith

Broomfield

Summary

Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.

Overview

7
7
years of professional experience

Work History

Store Manager

Ross Dress for Less
10.2023 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

Assistant Store Manager

Lowes Home Improvment
09.2021 - 10.2023
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.

District Manager

Advance Auto Parts
08.2017 - 06.2021
  • Supervised various locations, enforcing high-quality standards of operation.
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
  • Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
  • Generated financial and operational reports to assist management with business strategy.
  • Optimized team performance with newly implemented sales and merchandising procedures.

Education

MBA - Business Operations

CU Boulder
Boulder, CO
03.2020

Skills

Customer Service

Problem-Solving

Customer Relations

Multitasking and Organization

Training and mentoring

Inventory Management

Recruitment and hiring

Team Building and Leadership

Work Planning and Prioritization

Retail Sales Techniques

Loss Prevention Procedures

Root Cause Analysis

Timeline

Store Manager

Ross Dress for Less
10.2023 - Current

Assistant Store Manager

Lowes Home Improvment
09.2021 - 10.2023

District Manager

Advance Auto Parts
08.2017 - 06.2021

MBA - Business Operations

CU Boulder

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Colin Smith