Colin O'Neill

• Lead operations for AI-driven surgical platforms supporting enterprise healthcare clients
• Own client onboarding, system configuration, and technical issue resolution across complex environments
• Generate 40+ quarterly Tableau reports analyzing usage, performance, and ROI for enterprise stakeholders
• Act as liaison between Product, Engineering, and Support to improve workflows and platform reliability
• Develop SOPs and automation processes, reducing operational friction and improving scalability
• Build Excel-based tracking systems to enhance data accuracy and operational visibility

Founder & Owner

Colorado Ski & Ride Connect | 2024–Present

• Built and scaled a 2,500+ member community through organic growth and partnerships
• Led operations, events, and logistics while driving engagement and monetization
• Developed scalable systems for communication, growth, and member experience

• Managed large-scale AI/ML data pipelines supporting surgical analytics and computer vision models
• Improved model performance through high-precision QA/QC validation workflows
• Partnered cross-functionally to resolve data issues and optimize product workflows
• Delivered high-volume, high-accuracy outputs in fast-paced production environments

• Managed end-to-end clinic operations including scheduling, labs, and patient coordination
• Served as liaison between providers, patients, and vendors improving service delivery
• Maintained compliance and operational efficiency in a high-performance environment

• Built Python and R workflows for pathology image analysis and biomarker extraction
• Delivered 12+ validated projects supporting clinical and research initiatives
• Implemented QA/QC processes improving data reliability and consistency

• Supported implementation of automated diagnostic robotics systems in clinical settings
• Advised laboratory teams on workflow optimization and system troubleshooting