A dynamic leader with a proven track record at Vail Resorts Management Company, excelling in team-building and budgeting. Recognized for enhancing guest service and operational efficiency, I foster collaboration among staff while implementing strategic improvements. Committed to personal development and conflict resolution, ensuring a positive environment for both employees and guests.
Ensure the safety of employees and guests during day-to-day operations.
Ensure correct scheduling, pay, and workload dispersion.
Management of labor and food budgets.
Fostering an environment of teamwork and building the instructors' teamwork skills.
Individual personal development of Instructors.
Developed and maintained courteous and effective working relationships with other departments.
Worked flexible hours across night, weekend, and holiday shifts.
Skilled at working independently and collaboratively in a team environment.
Ensure that the golf course is ready for the public to start their rounds and that all workers have completed morning tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Helped meet changing demands by recommending improvements to business systems or procedures.
Evaluated staff performance and provided coaching to address inefficiencies.
Conducted regular reviews of operations and identified areas for improvement.
Ensured Smooth Member service and seamless transitions at the end of GOlfing into the Restaurant or Pro Shop
Cert 1 Ski
CS1 Ski
FS 1 Ski