Knowledgeable service professional driven to foster top performance and committed to service excellence. Ready to learn new skills from a dynamic team and bring value brought forth by a wide range of experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Key Holder
Starbucks
03.2022 - Current
Assisted with team responsibilities by cleaning, managing cash registers, and ensuring product quality.
Remembered customers' orders, names, and preferences to build rapport and promote long-term loyalty for increased sales.
Oversaw store operations by counting cash drawers, tracking inventory, and supervising staff.
Consistently met or exceeded sales targets for each shift by positively engaging customers and delivering high levels of service.
Content Writer
Warlock Media
09.2020 - 05.2025
Wrote and edited high-quality content and visually impactful programs under deadline pressure with exciting, captivating, and authentic approach.
Utilized feedback from clients and colleagues to improve content quality.
Proved successful working within tight deadlines and a fast-paced environment.
Wrote advertising material for use by publication, broadcast or internet media to promote sale of goods and services.
Stocking Associate
Home Depot
07.2021 - 02.2022
Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
Performed inventory control, such as counting and stocking merchandise.
Completed all required shift tasks under self-supervision, leaving time to complete additional objectives that appeared throughout the shift.
Answered queries and concerns and assisted customers with product selections.
Education
Urban Planning
Texas A&M University
College Station, TX
Skills
Drawer counting
Workplace safety
Daily reporting
Team member development
Resource management
ServSafe
Heavy lifting capacity
Working with diverse people
Friendly and outgoing
Cash handling experience
Certification
Food Safety Manager Training - March 27, 2025-2030