Cole Dietz
Castle Rock,CO
Summary
Friendly and reliable individual with strong interpersonal skills and positive attitude. Possesses basic understanding of customer service principles and manual labor, including effective time management and attention to detail. Committed to maintaining welcoming environment and ensuring customer satisfaction.
Overview
4
4
years of professional experience
Work History
Cart Attendant
Lone Palm Golf Course
Lakeland, FL
01.2025 - Current
- Provided excellent customer service to over 200 course members.
- Checked driving range and grounds daily to identify and manage maintenance needs.
- Assisted guests with loading and unloading equipment, enhancing overall customer experience.
- Cleaned carts and clubs once returned to the cart barn after play.
- Assisted with setup and breakdown of tournaments. Supported players by clarifying rules and regulations.
Service Coordinator
Discount Tire
Castle Rock, CO
05.2022 - 12.2024
- Assisted customers in selecting appropriate tire products based on vehicle specifications and driving needs.
- Educated customers about proper tire maintenance and safety practices to enhance product lifecycle.
- Coordinated service requests for over 20 cars daily, ensuring timely response and resolution for client inquiries.
- Enhanced communication between departments to streamline service delivery processes.
- Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
Education
Accounting & Finance - Jannetides School of Business
Southeastern University
Lakeland, FL04.2028
Skills
- Effective communication
- Multitasking ability
- Flexible schedule
- Member assistance
- Positive attitude
- Punctual
- Reliable
- Professional
LANGUAGES
Spanish
Limited Working
Timeline
Cart Attendant
Lone Palm Golf Course
01.2025 - Current
Service Coordinator
Discount Tire
05.2022 - 12.2024
Accounting & Finance - Jannetides School of Business
Southeastern University