Ashley Coelle Gardner
Greeley
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
9
9
years of professional experience
2005
2005
years of post-secondary education
Work History
Manger
LWM Washout
Greeley
05.2023 - 09.2025
- Coordinated team efforts to ensure project timelines were met consistently.
- Assisted in developing strategic plans to enhance operational efficiency.
- Managed scheduling and resource allocation for multiple projects simultaneously.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Delegated work to staff, setting priorities and goals.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership during times of organizational change or crisis situations.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Recruited and hired qualified candidates to fill open positions.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Ensured compliance with industry regulations and company policies.
- Oversaw marketing initiatives, increasing brand awareness and sales.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Developed schedules for staff assignments, ensuring adequate coverage at all times.
- Coordinated inventory management processes to maintain optimal stock levels.
- Trained staff on equipment use and safety protocols to enhance team performance.
- Supervised daily operations to ensure efficient workflow and safety compliance.
Office Assistant
War bonnet
Windsor
02.2021 - 01.2022
- Managed daily office operations and maintained organized filing systems.
- Assisted in preparing reports and documents for management review.
- Scanned documents
- Maintained an organized filing system of paper documents and electronic files.
- Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
Key Holder
McLaren
Fort Collins
12.2016 - 12.2017
- Managed daily store operations and ensured a smooth opening and closing process.
- Assisted customers with product inquiries, providing exceptional service and support.
- Trained new staff on operational procedures and customer service standards.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Provided customer service including cashiering, merchandising and restocking shelves.
- Organized backroom storage areas to maximize efficiency of space utilization.
- Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
- Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
- Provided excellent customer service with a positive attitude.
- Greeted customers and provided customer service assistance.
Education
Windsor High School
Windsor, COSkills
- Project management
- Customer satisfaction
- Resource allocation
- Team leadership
- Customer relationship management
- Process improvement
- Performance coaching
- Problem solving
- Effective communication
- Time management
- Conflict resolution
- Inventory management
- Strategic planning
- Staff training and development
- Clear communication
- Safety procedures
- Shift scheduling
- Goal setting
- Key performance indicators
- Workforce management
- Project planning
- Sales techniques
- Operations management
- Work prioritization
- Verbal and written communication
- Networking strategies
- Performance management
- Relationship building
- Documentation and reporting
- Customer relationship management (CRM)
- Coaching and mentoring
- Staff management
- Leadership skills
- Attention to detail
- Sales support
- Payment processing
- Billing adjustments and refunds
- Multi-line phone systems
- Store maintenance
- Recordkeeping strengths
- Market awareness
- Key holder experience
- Multitasking Abilities
- Document and records management
- Order processing
- Data entry
- Written communication
- Emotional intelligence
- Customer relations
- Problem-solving skills
- Customer service
- High-energy attitude
- Customer account management
- Team collaboration
- Training and development
- Cash management
- Transaction processing
- Employee training
- Facility cleaning
- Safety
- Documentation
- Troubleshooting
- Wheel loader operation
- Chemical handling
- Leadership qualities
- Fitting room maintenance
- Loyalty program promotion
- Product merchandising
- Upselling strategies
- Stock management
- Inside and outside sales
- Goal oriented
- Returns and exchanges
References
References available upon request.
Timeline
Manger
LWM Washout
05.2023 - 09.2025
Office Assistant
War bonnet
02.2021 - 01.2022
Key Holder
McLaren
12.2016 - 12.2017
Windsor High School