Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Cody Gurley

Castle Rock,CO

Summary

Dynamic professional with a proven track record at AvidJet, Inc. Excelling in needs analysis and fostering customer rapport. Demonstrated success in account development and brand management, significantly enhancing client trust and expanding sales opportunities. Skilled in community involvement and schedule management, consistently achieving and surpassing set targets. While also having a detailed understanding of product use and professionally apply said products as well. Passionate in ceramic needs and the involvement of evolution in everything paint and body related.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Travel Account Manager

AvidJet, Inc.
02.2024 - Current
  • Gained clientele trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Collaborated with managers to provide client feedback and recommend operational changes to meet emerging trends.
  • Presented professional image consistent with company's brand values.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Maintained current knowledge of evolving changes in marketplace.
  • Met existing clients to review current services and expand sales opportunities.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Selected correct products based on client needs, product specifications and applicable regulations.
  • Served potential clients with knowledgeable, friendly support at every stage of considering company products and services.

Ceramic Technician

AvidJet, Inc.
02.2024 - Current
  • Followed all company policies and procedures to deliver quality work.
  • Created and managed project plans, timelines and budgets.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Evaluated customer needs and feedback to drive product and service improvements.

Shop Supervisor

AAMCO Transmissions
10.2023 - 02.2024
  • Checked incoming orders and organized new stock.
  • Trained other employees on how to operate scanners for inventory counts.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.

Retail Department Manager

Kroger
06.2022 - 09.2023
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Developed detailed plans based on broad guidance and direction.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Defined clear targets and objectives and communicated to other team members.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

Education

High School Diploma -

Eaglecrest High School
Centennial, CO
05-2022

Skills

  • Needs analysis
  • Preparing contracts
  • Account development
  • Community involvement
  • Hospitality and accommodation
  • Account oversight
  • Internet savvy
  • Brand management
  • Product training
  • Customer rapport
  • Documentation and reporting
  • New account creation
  • Schedule management

Certification

Certified Ceramic Coating Installer ~ SystemX (Certified In 2024)

Timeline

Travel Account Manager

AvidJet, Inc.
02.2024 - Current

Ceramic Technician

AvidJet, Inc.
02.2024 - Current

Shop Supervisor

AAMCO Transmissions
10.2023 - 02.2024

Retail Department Manager

Kroger
06.2022 - 09.2023

High School Diploma -

Eaglecrest High School

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Cody Gurley