Cody Gomes
Commerce City
Summary
Versatile and results-driven Systems Administrator with 6+ years of experience managing hybrid IT infrastructures, cloud platforms, cybersecurity, and user support. Adept at Microsoft 365, Google Workspace, Azure AD, Citrix, and endpoint management. Proven track record in executing seamless email migrations, improving system up time, and reducing operational costs. Recognized for strong troubleshooting, cross-functional collaboration, and a proactive, security-focused approach to IT operations.
Overview
10
10
years of professional experience
Work History
Systems Administrator II
GeoStabilization International
Westminster
01.2024 - Current
- Completed integration and data migration into current infrastructure of acquired companies/entities.
- Implemented MDM / patch management strategies using Intune. Enforced least-privilege access policies and worked with team to monitor privileged activity.
- Manage Hyper-V environment, including VM deployment, snapshot/restore, VM migrations, and resource tuning. Troubleshooting performance issues within virtual clusters, adjusting memory/CPU/storage allocations.
- Designed, configured, and maintained backup jobs and retention policies using Veeam/11:11 Systems. Ran scheduled restore tests to ensure backup integrity and recovery speed. Participated in BCDR planning including RTO/RPO analysis and off-site replication strategies.
- Managed hybrid environments with Azure AD Connect, implementing SSO/MFA and Conditional Access. Migrated on-prem systems to cloud services via Dropbox and Box (Box Shuttle).
- Trained SysAdmin 1 and Helpdesk staff on new integrations and best practice. Documented implementation plans, coordinated with vendors, and trained team members and users during rollouts.
Systems Administrator
GeoStabilization International
Westminster
04.2022 - 01.2024
- Administered hybrid Microsoft 365 and Google Workspace environments; executed full-scale email migrations using MigrationWiz.
- Maintained Citrix Workspace infrastructure across 9 servers in redundant configurations to ensure high availability.
- Implemented VPN and MDR solutions (Arctic Wolf); coordinated cloud backup rollout via Veeam and iLand.
- Managed mobile devices across four businesses, reducing telecom costs by $50K through usage analysis and plan optimization.
- Integrated security tools including Mimecast, Sophos, NinjaOne and Illumio Zero Trust architecture.
- Scheduled and executed after-hours system maintenance, upgrades, and server patching.
Tier 2 IT Support Specialist
GeoStabilization International
Westminster
08.2020 - 04.2022
- Managed creation and provisioning of new accounts and IT assets for all new employees.
- Provided Tier 2 support to 500+ remote users using SolarWinds, TeamViewer, Log Me in and AirWatch.
- Demonstrated technical skills in systems management, security, applications and solved complex problems according to established procedures and industry best practices.
- Documented problems and solutions to train lower-level support on how to address customer technical issues.
- Documented lists of all IT assets, server updates, as well as license and certificate expirations.
IT Specialist
DentalTek
Denver
06.2019 - 03.2020
- Extensive software, and hardware customer support for 50+ offices.
- Updated software versions with patches and new installations to close security loopholes and protect users.
- Used remote login tools to assist clients with technical and product questions through Team Viewer.
- Software, and hardware install for 10+locations.
- Walked customers through common phone hardware and software configurations to maximize service functionality.
- Disassembled computer systems to troubleshoot and resolve hardware issues.
IT Specialist
Intelligent Concrete
Falcon
01.2017 - 12.2017
- Managed files, passwords, security, and hardware.
- Monitored support activity trends to create problem resolution and solution reports.
- Served as first point of contact for incoming technical service calls and emails.
- In depth troubleshooting with all Microsoft applications.
Lawn Technician
Growing Green Lawn Services
Arvada
05.2015 - 05.2018
- Seasonal work demonstrating reliability, time management, and client service skills.
Education
Bachelor of Science - Computer Information Systems
Metropolitan State University
Denver, CO05.2019
Skills
- Windows Server and Active Directory
- Azure AD Connect / SSO / MFA /
- Office 365 / Google Workspace Administration
- Citrix Workspace and VPN
- Security monitoring and tools
- Email migration strategies
- Mobile device management solutions
- Cloud storage management
- Patch and asset management
- Team collaboration techniques
- Technical documentation skills
- Customer-facing IT support
Timeline
Systems Administrator II
GeoStabilization International
01.2024 - Current
Systems Administrator
GeoStabilization International
04.2022 - 01.2024
Tier 2 IT Support Specialist
GeoStabilization International
08.2020 - 04.2022
IT Specialist
DentalTek
06.2019 - 03.2020
IT Specialist
Intelligent Concrete
01.2017 - 12.2017
Lawn Technician
Growing Green Lawn Services
05.2015 - 05.2018
Bachelor of Science - Computer Information Systems
Metropolitan State University
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