Results-driven Clinical Operations Manager with proven skills in patient scheduling, clinical protocol development, and staff training. Committed to enhancing service delivery and maintaining regulatory compliance in healthcare settings.
Overview
9
9
years of professional experience
Work History
Clinical Operations Manager
Step Forward ABA
Broomfield
04.2026 - Current
Coordinated patient scheduling, reducing wait times and enhancing service delivery.
Monitored daily operations to uphold quality care across all patient interactions.
Developed and implemented clinical protocols to ensure compliance with industry standards.
Collaborated with multidisciplinary teams to streamline communication and improve workflows across departments.
Maintained accurate documentation of clinical activities for regulatory compliance.
Managed inventory of supplies to guarantee availability for clinical services.
Prepared training materials for staff conducting clinical trials, ensuring thorough understanding.
Supported staff training initiatives on best practices in clinical operations, fostering a culture of continuous improvement.
Certified Nursing Assistant
Pasco Home Health
Broomfield
09.2017 - 07.2026
Provided direct patient care following individualized care plans.
Assisted patients with daily living activities and personal hygiene, enhancing comfort and dignity.
Monitored vital signs and reported changes to nursing staff, ensuring timely interventions.
Documented patient information accurately in electronic health records.
Collaborated with healthcare team members to ensure coordinated care.
Educated patients and families on health management practices, promoting informed decision-making.
Maintained cleanliness and safety standards in patient environments.
Supported mobility exercises and rehabilitation activities effectively.