Clinton Maestas
Boulder
Summary
Knowledgeable and dedicated Customer Service Representative with 10 years of experience who exceeds customer expectations by providing friendly, professional, and courteous service to clients. Reliable team player and leader, with a positive and motivating rapport with team members. Strong and creative ability to solve problems and help aid customer experience. Organized worker who pays close attention to detail.
Overview
10
10
years of professional experience
Work History
Warehouse Worker
Splashlight Studio
Boulder, CO
09.2024 - Current
- Manage inventory by receiving and managing orders from a variety of manufacturers
- Provide customer support to our customers to schedule pickups and deliveries as well as handle returns
- Troubleshoot and repair light fixtures brought in by customers.
- Cut and measure LED tape for undercabinet lights
- Sales of lighting fixtures and fans.
Assistant Manager
Century 16 Cinemark
Boulder, CO
06.2018 - Current
- Responsible for maintaining marketing materials including new movies, new concession items, and new promotional goods.
- Maintain, troubleshoot, and resolve any issue with our digital projectors, including replacing the projector bulb.
- Supervised receiving and stockroom activities to ensure accurate counts in inventory.
- Worked closely with customers to understand and resolve a variety of issues.
- Lead and helped my team in day to day operations to ensure smooth positive experiences for guests as well as training new employees in our operational standards
- Handled responsibilities successfully in manager's absence.
Interim General Manager
Cinemark Theaters
Boulder, CO
02.2022 - 05.2023
- Responsible for maintaining marketing materials including new movies, new concession items, and new promotional goods.
- Maintain, troubleshoot, and resolve any issue with our digital projectors, including replacing the projector bulb.
- Supervised receiving and stockroom activities to ensure accurate counts in inventory.
- Worked closely with customers to understand and resolve a variety of issues.
- Lead and helped my team in day to day operations to ensure smooth positive experiences for guests as well as training new employees in our operational standards
Team Member
Cinemark
Boulder, CO
11.2015 - 06.2018
- Assisted customers with product selection and ordering process.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
Education
Bachelor of Arts - Cinema Studies
University of Colorado Boulder
Boulder, CO12-2023
Skills
- Product and Service Knowledge
- Sales Monitoring
- Complex Problem Solving
- Teamwork and Collaboration
- Customer Service
- Inventory management
Education and Training
false,other
Timeline
Warehouse Worker
Splashlight Studio
09.2024 - Current
Interim General Manager
Cinemark Theaters
02.2022 - 05.2023
Assistant Manager
Century 16 Cinemark
06.2018 - Current
Team Member
Cinemark
11.2015 - 06.2018
Bachelor of Arts - Cinema Studies
University of Colorado Boulder