Summary
Overview
Work History
Education
Skills
Timeline
Generic

Clinton Lewis

Denver

Summary

Dynamic Service Advocate with a strong background in customer relations at Target, excelling in complaint handling and problem resolution. Proven ability to create welcoming environments and manage team operations effectively. Skilled in cash handling and inventory management, ensuring guest satisfaction and operational efficiency. Adaptable and committed to delivering exceptional service.

Overview

8
8
years of professional experience

Work History

Service Advocate

Target
Denver, CO
11.2022 - Current

• Managed and operated Customer service for the store, ensuring guest satisfaction while maintaining store policy.

• Created welcoming environment for customers and fellow team members to ensure a pleasant experience.

• Operated and managed both multiple checklanes and self checkouts, providing friendly service while protecting store assets.

• Maintained Store delivery times for Order pickups.

• Nightly cash handling for creating store deposits.

• Created and utilized break schedules for a team of employees between 5-15 and day.

Shift Supervisor

Starbucks
Denham Springs, LA
02.2020 - 09.2022

• Maintained and managed a team a baristas through day to day operations in production and cleaning.

• Created deposits and Handled all store sales to ensure accuracy of cash amount.

• Logged inventory and placed orders to ensure supply pars were met for weekly business needs.

• Maintained a professional but welcoming business atmosphere for all baristas and other supervisors, providing recognition or coaching when needed.

• Trained and coached new hires on their role responsibilities and standards.

• Maintained break schedules with time management skills through a balance of business and barista needs.

Barista/Barista Trainer

Starbucks
Denham Springs, LA
08.2018 - 02.2020

• Delivered high quality customer service and drinks.

• Promoted sales and products through recommendations to customers.

• Helped maintain a professional but enjoyable work environment with fellow Baristas.

• Maintained excellent drive through times through speedy production while keeping high quality drinks a priority.

• Supported day to day cleanliness through assigned tasks.

• Created pleasant customer experiences to help maintain a high customer connection score and to ensure guest satisfaction.

Education

High School Diploma - Music Education

Walker High School
Walker
05.2016

Skills

  • Decision-making skills
  • Customer service background
  • Complaint handling
  • Complex Problem-solving
  • Teamwork
  • Customer service
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Money handling
  • Problem resolution
  • Customer relations
  • Task prioritization
  • Product knowledge
  • Customer relationship management
  • Time management abilities
  • Inventory management

Timeline

Service Advocate

Target
11.2022 - Current

Shift Supervisor

Starbucks
02.2020 - 09.2022

Barista/Barista Trainer

Starbucks
08.2018 - 02.2020

High School Diploma - Music Education

Walker High School
Clinton Lewis