
Dynamic Service Advocate with a strong background in customer relations at Target, excelling in complaint handling and problem resolution. Proven ability to create welcoming environments and manage team operations effectively. Skilled in cash handling and inventory management, ensuring guest satisfaction and operational efficiency. Adaptable and committed to delivering exceptional service.
• Managed and operated Customer service for the store, ensuring guest satisfaction while maintaining store policy.
• Created welcoming environment for customers and fellow team members to ensure a pleasant experience.
• Operated and managed both multiple checklanes and self checkouts, providing friendly service while protecting store assets.
• Maintained Store delivery times for Order pickups.
• Nightly cash handling for creating store deposits.
• Created and utilized break schedules for a team of employees between 5-15 and day.
• Maintained and managed a team a baristas through day to day operations in production and cleaning.
• Created deposits and Handled all store sales to ensure accuracy of cash amount.
• Logged inventory and placed orders to ensure supply pars were met for weekly business needs.
• Maintained a professional but welcoming business atmosphere for all baristas and other supervisors, providing recognition or coaching when needed.
• Trained and coached new hires on their role responsibilities and standards.
• Maintained break schedules with time management skills through a balance of business and barista needs.
• Delivered high quality customer service and drinks.
• Promoted sales and products through recommendations to customers.
• Helped maintain a professional but enjoyable work environment with fellow Baristas.
• Maintained excellent drive through times through speedy production while keeping high quality drinks a priority.
• Supported day to day cleanliness through assigned tasks.
• Created pleasant customer experiences to help maintain a high customer connection score and to ensure guest satisfaction.