CLIFFORD E. SCOTT
Retired
Medellin
Summary
Remote Customer Service
Equipped with strong problem-solving abilities, willingness to learn, and excellent bi-lingual communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
40
40
years of professional experience
Work History
Spanish Bi-lingual Substitute Teacher
International Leadership of Texas
2021.04 - 2024.05
- Trained in Spanish bi-lingual teaching, and Special Needs.
- Flexible and quick to respond to problems where and when needed.
Safety Supervisor
Texas Central School Bus
2019.05 - 2020.06
- Provided direction, coaching, counseling & training to new drivers.
- Met with school officials and parents as necessary, to develop disciplinary plans.
- Conducted road evaluations/observations on each driver.
- Conducted regular evaluation of the safe work behaviors of all personnel.
- Investigated injury & collision claims with Safety Manager to close claims.
Special Needs School Bus Driver
Texas Central School Bus
2018.01 - 2019.05
- Class B CDL Special Needs School Bus Driver
Operations Manager
Savage Services, Inc
2014.08 - 2017.05
- Directed operations and facility maintenance of a $6.5 million supply chain operation.
- Established and managed the annual budget resulting in $550k cost savings.
- Managed day-to-day operations, safety, financials, and personnel.
- Administered progressive discipline in accordance with HR procedures.
- Developed teamwork with honest and caring communication.
- Communicated job expectations, updated duty descriptions and mentored new leaders.
- Organized training and developed new procedures.
- Negotiated the resolution of union grievances and the establishment of mutual respect.
- Implemented appraisals to ensure compliance with policies, procedures, and regulations.
- Translated safety orientation and provided Spanish language interpretation as needed.
- Elicited information, using interviewing skills with tact and diplomacy.
Lieutenant Colonel
US Army-Retired
1984.06 - 2011.06
- Senior Intelligence officer, commander of troops, international relations, staff officer, liaison to foreign governments/militaries, project manager, security and safety manager, team leader and analyst.
- Commander of 175 soldiers on three occasions.
- Prepared and presented hundreds of briefings, and classroom instruction, one-on-one mentorship, and instruction to hundreds of soldiers and civilians.
- Refined and applied Spanish language abilities and multi-cultural experience for 10 years in various Latin-American countries.
Education
Vocational School Certificate - English as a Second Language Certification
American College of Education
2020-12
Business Administration - undefined
Inter-American University
1990-12
Bachelor's Degree - Spanish / Latin American Studies
University of Utah
1984-06
Skills
Proficient in Spanish customer service and cross-cultural communication
Volunteer ESL teacher/on-line Tutor
Student engagement
Special education
Language proficiency
Bilingual communication
Languages
English
Bilingual or Proficient (C2)
Spanish
Upper intermediate (B2)
Timeline
Spanish Bi-lingual Substitute Teacher
International Leadership of Texas
2021.04 - 2024.05
Safety Supervisor
Texas Central School Bus
2019.05 - 2020.06
Special Needs School Bus Driver
Texas Central School Bus
2018.01 - 2019.05
Operations Manager
Savage Services, Inc
2014.08 - 2017.05
Lieutenant Colonel
US Army-Retired
1984.06 - 2011.06
Business Administration - undefined
Inter-American University
Bachelor's Degree - Spanish / Latin American Studies
University of Utah
Vocational School Certificate - English as a Second Language Certification
American College of Education