Cleta Cline
Grand Junction
Summary
Dynamic leader with expertise in managing a high-volume 24 hour fuel station and convenience store. Excelled in fostering customer loyalty, streamlining operations, and leading a team of employees to run a successful store. Skilled in inventory management and customer relations, demonstrating exceptional organization and communication abilities. Prioritized employee satisfaction and operational efficiency.
Overview
24
24
years of professional experience
Work History
Receptionist
Cottonwood Veterinary Hospital
10.2023 - 05.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and assisted clients with their needs.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
General Manager
Good 2 Go Stores
06.2021 - 08.2021
- Assisted with the transition from Rocky Mountain C Stores (Horizon Drive Shell Fuel Station) to Good 2 Go while performing the same management duties as with Rocky Mountain C Stores.
General Manager
Rocky Mountain C Stores
02.2000 - 06.2021
- Managed a diverse team of employees, fostering a positive work environment and high employee satisfaction in a fast-paced, 24 hour fuel stop.
- Managed employee training, schedules, reviews and discipline write-ups.
- Cultivated strong relationships with customers, vendors, and partners to ensure long-term success and loyalty.
- Responsible for ordering, receiving orders, inventory, inputting invoice data.
- Responsible for bank deposits, oversaw the financial transactions of three registers, balanced safes.
- Implemented robust inventory management systems to optimize stock levels and product rotation to minimize waste/costs associated with excess product storage.
- Ensured compliance with state laws in age verification for alcohol and tobacco sales.
- Oversaw fuel and food deliveries.
- Ensured store cleanliness and oversaw food safety and handling for in-store Weinerschnitzle restaurant.
Education
GED -
Mesa State College
Grand Junction, CO06-1997
Skills
- Organization skills
- Leadership
- Communication
- Detail oriented
- Proficient in Store Watch, Passport and Ruby 2 registers
- Time management
- Invoicing
- Customer and vendor relations
Timeline
Receptionist
Cottonwood Veterinary Hospital
10.2023 - 05.2024
General Manager
Good 2 Go Stores
06.2021 - 08.2021
General Manager
Rocky Mountain C Stores
02.2000 - 06.2021
GED -
Mesa State College
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