Compassionate Caregiving
Customer Service
Team Player
Claudia Maria Contreras
Pychologist
Queens Village, NY,BOY
Summary
Proven to enhance patient and client outcomes through compassionate caregiving and dedicated service, as demonstrated at Hospital Universitario Del Valle. Adept in customer service and fluent in Spanish, excel in environments requiring adaptability and teamwork. Achieved significant improvements in patient recovery and event satisfaction, showcasing a commitment to excellence and results.
Overview
22
22
years of professional experience
6
6
years of post-secondary education
Work History
Home Health Attendant
Aliah Home Care
Queens Village, New York
06.2024 - Current
- Enhanced patient recovery by assisting with daily living activities and personal hygiene tasks.
Secretary's Assistant
Eduardo Zappi Dermatopathology Laboratory
08.2022 - 05.2024
- Organizing documents and paperwork
- Maintaining a filing system
- Assisting supervisors and staff with company projects and tasks.
Psychologist
Hospital Universitario Del Valle
Santiago De Cali, Departamento Del Valle Del Cauca
02.2009 - 03.2020
- Identify and diagnose psychological, emotional or behavioral issues.
- Develop and implement treatment plans and therapeutic processes.
- Help clients define goals and plan action to achieve personal, social, educational and vocational development and adjustment.
Cleaner
Accolade Building Maintenance
09.2007 - 12.2008
- Enhanced school cleanliness by performing thorough daily cleaning of classrooms, restrooms, and common areas.
Catering Server
Catering Services
02.2003 - 05.2007
- Provided friendly, courteous service to create memorable moments for guests.
- Provided food and beverage during events, making sure to comply with the event's standards and customers' requests.
Education
M.D. - Psychology
Universidad Del Valle
Cali, Colombia 07.1991 - 07.1997
Skills
Timeline
Home Health Attendant
Aliah Home Care
06.2024 - Current
Secretary's Assistant
Eduardo Zappi Dermatopathology Laboratory
08.2022 - 05.2024
Psychologist
Hospital Universitario Del Valle
02.2009 - 03.2020
Cleaner
Accolade Building Maintenance
09.2007 - 12.2008
Catering Server
Catering Services
02.2003 - 05.2007
M.D. - Psychology
Universidad Del Valle
07.1991 - 07.1997
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