CLAUDIA DOLAK
Colorado Springs
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Group Sales Coordinator
Visit Colorado Springs
08.2021 - Current
- Use CRM Software to maintain an accurate database of inquiries, sales revenue and sales leads.
- Carry out administrative duties, such as: scan and file important documents, distribute mail and provide general support to visitors.
- Prepare monthly sales reports by collecting, analyzing and summarizing data.
Consumer Loyalty Representative
Allegion
10.2020 - 08.2021
- Explain new products and services to customers.
- Manage large amounts of inbound calls in a timely manner.
- Compile all calls and interactions into a computer data system.
Sales Associate/Customer Service Representative
Kirkland’s
04.2019 - 10.2020
- Inform customers of sales and other promotional events.
- Process returns for worm, damaged and broken merchandise.
- Help with purchases and locating items.
Volunteer
Knoxville Museum of Education
06.2016 - 06.2017
- Organize historical documents into binders.
- Maintain up-to-date and accurate program files.
Member
Student Government Association
08.2013 - 05.2014
- Participate in campus outreach and involvement programs.
Education
Bachelor of Arts - Communications
The University of Tennessee
Knoxville, TNAssociate of Arts -
Pellissippi State Community College
Knoxville, TNSkills
- Proficient in Microsoft Office, including: Excel, PowerPoint, Outlook, Workday, Paylocity, and CRM (Customer Relationship Management Software)
- Annual Reports
- Travel Itineraries
- Data Entry
Timeline
Group Sales Coordinator
Visit Colorado Springs
08.2021 - Current
Consumer Loyalty Representative
Allegion
10.2020 - 08.2021
Sales Associate/Customer Service Representative
Kirkland’s
04.2019 - 10.2020
Volunteer
Knoxville Museum of Education
06.2016 - 06.2017
Member
Student Government Association
08.2013 - 05.2014
Bachelor of Arts - Communications
The University of Tennessee
Associate of Arts -
Pellissippi State Community College
Similar Profiles
Cynthia AdamsCynthia Adams
Office Manager at Visit Sandy SpringsOffice Manager at Visit Sandy Springs
Kai KoenigKai Koenig
Lifeguard at University of Colorado at Colorado SpringsLifeguard at University of Colorado at Colorado Springs
Alex R. KoehlerAlex R. Koehler
Associate Athletic Director for Compliance at University of Colorado - Colorado SpringsAssociate Athletic Director for Compliance at University of Colorado - Colorado Springs