CLAUDIA DOLAK
Colorado Springs
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Group Sales Coordinator
Visit Colorado Springs
08.2021 - Current
- Use CRM Software to maintain an accurate database of inquiries, sales revenue and sales leads.
- Carry out administrative duties, such as: scan and file important documents, distribute mail and provide general support to visitors.
- Prepare monthly sales reports by collecting, analyzing and summarizing data.
Consumer Loyalty Representative
Allegion
10.2020 - 08.2021
- Explain new products and services to customers.
- Manage large amounts of inbound calls in a timely manner.
- Compile all calls and interactions into a computer data system.
Sales Associate/Customer Service Representative
Kirkland’s
04.2019 - 10.2020
- Inform customers of sales and other promotional events.
- Process returns for worm, damaged and broken merchandise.
- Help with purchases and locating items.
Volunteer
Knoxville Museum of Education
06.2016 - 06.2017
- Organize historical documents into binders.
- Maintain up-to-date and accurate program files.
Member
Student Government Association
08.2013 - 05.2014
- Participate in campus outreach and involvement programs.
Education
Bachelor of Arts - Communications
The University of Tennessee
Knoxville, TNAssociate of Arts -
Pellissippi State Community College
Knoxville, TNSkills
- Proficient in Microsoft Office, including: Excel, PowerPoint, Outlook, Workday, Paylocity, and CRM (Customer Relationship Management Software)
- Annual Reports
- Travel Itineraries
- Data Entry
Timeline
Group Sales Coordinator
Visit Colorado Springs
08.2021 - Current
Consumer Loyalty Representative
Allegion
10.2020 - 08.2021
Sales Associate/Customer Service Representative
Kirkland’s
04.2019 - 10.2020
Volunteer
Knoxville Museum of Education
06.2016 - 06.2017
Member
Student Government Association
08.2013 - 05.2014
Bachelor of Arts - Communications
The University of Tennessee
Associate of Arts -
Pellissippi State Community College
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