Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Cindy Thomas

Pueblo West

Summary

I am a person of many different skills. My latest job with Uber has allowed me the time to take care of my child during his surgery and recovery. Although it has been a wonderful opportunity, I am looking for a full-time opportunity, hopefully in the area of public safety or related fields.

Overview

21
21
years of professional experience
2006
2006
years of post-secondary education

Work History

Uber Driver

Uber
Colorado Springs
07.2024 - Current
  • Transported passengers safely to their destinations across urban areas.
  • Maintained vehicle cleanliness and performed routine maintenance checks.
  • Communicated effectively with riders to ensure a positive experience.
  • Navigated efficiently using GPS and mapping applications for optimal routes.
  • Managed ride requests and coordinated pick-ups through the Uber app.
  • Adhered to traffic laws and safety regulations during all driving activities.
  • Resolved rider concerns promptly to enhance customer satisfaction levels.
  • Collected feedback from passengers to improve service delivery and performance.
  • Provided friendly customer service during trips, including offering assistance with luggage loading and unloading and answering questions about local attractions.
  • Achieved consistently high customer scores due to exceptional service.
  • Displayed excellent time management skills by arriving at pickup locations early or on time.

Foster Care Provider

Fremont County DHS
Cañon City
12.2022 - 12.2024
  • Provided daily care and supervision for children in foster placements.
  • Developed individualized care plans based on each child's needs and preferences.
  • Communicated regularly with caseworkers, teachers, and therapists to support children.
  • Maintained accurate records of children's behavior and progress in care logs.
  • Collaborated with families to promote healthy relationships and communication skills.
  • Ensured safe living environments by following health and safety guidelines.
  • Participated in training sessions to stay updated on foster care best practices.
  • Maintained accurate records of progress made by each child in the foster care system.
  • Adhered to state policies regarding licensing requirements and regulations related to foster care services.
  • Participated in continuing education opportunities related to foster care services.
  • Developed positive relationships with clients while maintaining professional boundaries.
  • Collaborated with family members to provide stability for the child within their home environment.

Seasonal Office Staff

Chemway Lawncare
Pueblo
02.2019 - 07.2019
  • Assisted customers with lawn care product selection and usage guidance.
  • Maintained cleanliness and organization of work areas and equipment.

  • Documented service activities and customer interactions for record keeping.
  • Educated clients on proper lawn care techniques and seasonal practices.
  • Built and maintained working relationships with peers and upper management.
  • Met incoming customers pleasantly and offered support and service.
  • Processed payments, issued receipts and provided change.
  • Responded to customer queries and complaints to promote overall satisfaction.
  • Answered phone calls and routed correspondence to appropriate staff members.
  • Maintained detailed records of all customer interactions.

Foster Care Provider

Maple Star Colorado
Pueblo West
02.2016 - 09.2018
  • Provided daily care and supervision for children in foster placements.
  • Developed individualized care plans based on each child's needs and preferences.
  • Communicated regularly with caseworkers, teachers, and therapists to support children.
  • Maintained accurate records of children's behavior and progress in care logs.
  • Collaborated with families to promote healthy relationships and communication skills.
  • Ensured safe living environments by following health and safety guidelines.
  • Participated in training sessions to stay updated on foster care best practices.
  • Maintained accurate records of progress made by each child in the foster care system.
  • Participated in continuing education opportunities related to foster care services.
  • Attended court hearings when necessary to advocate for the best interests of the children.

Ministry Partner

Fellowship of the Rockies Church
Pueblo
01.2005 - 05.2018
  • Managed team collaboration to ensure alignment on project goals and objectives.
  • Established partnerships with other organizations that would bring value back into the church.
  • Mentored teens from hard places to ensure there were learned life skills for the future.
  • Provided leadership and guidance to team members while encouraging collaboration across ministry lines.
  • Helped in the baptism ministry to ensure those being baptized had a point of contact for their special event.
  • Served as a prayer partner at the end of church services for those in need of prayer.
  • Lead a life group weekly dedicated to the purpose of personal growth for each participant.

Education

South Central BOCES
Pueblo West, CO

Skills

  • Customer service
  • Safety adherence
  • Feedback collection
  • Conflict resolution
  • Time management
  • Record keeping
  • Individualized care plans
  • Team collaboration
  • Foster care compliance
  • Effective communication
  • Relationship building
  • Problem solving
  • Customer engagement
  • Cleanliness
  • Punctuality
  • Directional sense
  • Communication
  • Defensive driving
  • GPS proficiency
  • Cultural awareness
  • Safety awareness
  • Stress management
  • Schedule management
  • Customer feedback management
  • Tech-savviness
  • Natural de-escalation skills
  • Knowledge of defensive tactics
  • Adaptability and flexibility
  • Clean driving record
  • Communication skills
  • Knowledge of proper handcuffing technique

Affiliations

  • Routine gym attendance
  • Avid reader
  • Learner of new things

References

References available upon request.

Timeline

Uber Driver

Uber
07.2024 - Current

Foster Care Provider

Fremont County DHS
12.2022 - 12.2024

Seasonal Office Staff

Chemway Lawncare
02.2019 - 07.2019

Foster Care Provider

Maple Star Colorado
02.2016 - 09.2018

Ministry Partner

Fellowship of the Rockies Church
01.2005 - 05.2018

South Central BOCES

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