Summary
Overview
Work History
Education
Skills
Timeline
Section name
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CINDY PAGNOZZI

Arvada

Summary

Seeking a position in the hotel industry where I can contribute my unique strengths, energy and dedication. Recognized for the ability to multi-task and perform efficiently under pressure, I bring a strong work ethic and consistent adherence to company policies and standards. Physically capable with both strength and endurance. Maintain a calm and professional demeanor in emergency situations, ensuring the safety and satisfaction of guests.

Overview

19
19
years of professional experience

Work History

Customer Service Agent

Alaska Airlines
01.2006 - 01.2025
  • Responsible for assisting guests with travel needs such as answering inquiries, ticketing, checking-in guests in a fast paced environment.
  • Perform boarding and gate duties such as checking flight tickets, assisting and directing passengers, making announcements, checking aircraft and confirming cabin security.
  • Processing and securing guest luggage.
  • Evaluate and prepare flights by arranging seat assignments, special service, load and upgrades.
  • Other duties as assigned to ensure complete guest satisfaction.

Education

Associate of Science - Medic

United States Air Force
Lackland AFB, Texas

Bachelor of Science - Health Sciences/Athletic Training

Arizona State University
Tempe, AZ

Skills

  • Skilled team member with many years of positive customer service
  • Ability and willingness to learn
  • Willingly works rotating shifts, weekends and overtime as needed
  • Community minded inside and outside of the work environment
  • Highly dependable

Timeline

Customer Service Agent

Alaska Airlines
01.2006 - 01.2025

Associate of Science - Medic

United States Air Force

Bachelor of Science - Health Sciences/Athletic Training

Arizona State University

Section name

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