Cindy McAdam
Northglenn,CO
Summary
Dynamic administrative professional with a proven track record at Coblaco Services, Inc., excelling in customer service and data entry. Enhanced workflow efficiency through streamlined processes and effective communication, while maintaining accurate financial records. Recognized for problem-solving abilities and commitment to fostering strong client relationships, contributing to overall organizational success.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
Coblaco Services, Inc.
08.2009 - 06.2025
- Coordinated office operations to enhance workflow efficiency and support team objectives.
- Streamlined document management processes, improving accessibility and retrieval times for key files.
- Facilitated communication between departments to promote collaboration on projects and initiatives.
- Developed training materials for onboarding new staff, enhancing integration into company culture and practices.
- Maintained inventory of office supplies and placed orders.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests
Accounts Receivable and Billing Clerk
Coblaco Services, Inc
08.2009 - 06.2025
- 1Managed accounts receivable processes, ensuring timely invoicing and accurate record maintenance.
- Reconciled customer accounts, resolving discrepancies to maintain data integrity and accuracy.
- Delivered high-quality work under tight deadlines while maintaining attention to detail resulting in increased productivity.
- Optimized revenue recognition by monitoring aging reports, identifying uncollected amounts, and taking appropriate action to recover outstanding balances.
- Increased accuracy in financial reports by diligently reconciling accounts on a monthly basis.
- Assisted in month-end closing procedures, contributing to financial reporting accuracy and compliance.
- Facilitated timely payments from clients by maintaining clear communication and providing necessary documentation.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Monitored outstanding invoices and performed collections duties.
- Responded to customer concerns and questions on daily basis.
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
- Collaborated with customers to resolve disputes.
- Verified accuracy of accounts payable payments, resulting in 1% reduction in payment errors and check reissues.
Inventory Specialist
Coblaco Services, Inc
08.2009 - 06.2025
- Collaborated with suppliers to optimize order processes and enhance delivery timelines.
- Trained team members on best practices in inventory control and safety protocols.
- Trained new employees on proper procedures, boosting their ability to contribute effectively as part of our team.
- Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
- Performed data entry and completed proper paperwork.
- Reduced stock shortages by closely monitoring inventory levels and promptly ordering necessary supplies.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Sorted and delivered materials to different work areas and staff.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
- Handled day-to-day shipping and receiving overseeing more than 10 packages per day.
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Microsoft Excel
- Administrative support
- Microsoft outlook
- Customer and client relations
- Computer proficiency
- Scheduling
- Strong problem solver
- Verbal communication
- Recordkeeping
- Invoice processing
- Spreadsheets
- Report generation
Timeline
Administrative Assistant
Coblaco Services, Inc.
08.2009 - 06.2025
Accounts Receivable and Billing Clerk
Coblaco Services, Inc
08.2009 - 06.2025
Inventory Specialist
Coblaco Services, Inc
08.2009 - 06.2025
Similar Profiles
Elma VasquezElma Vasquez
Program Administrative Assistant II at Medical & Social Services Division, Access & Eligibility Services Texas Health and Human Services CommissionProgram Administrative Assistant II at Medical & Social Services Division, Access & Eligibility Services Texas Health and Human Services Commission
PATRICIA OSWALDPATRICIA OSWALD
Executive Administrative Assistant at Johnson & Johnson - Strategy & Business Services, Global ServicesExecutive Administrative Assistant at Johnson & Johnson - Strategy & Business Services, Global Services
Barbara HeidkeBarbara Heidke
Head of Corporate and EU Accounts at Language Services Group (comprising Language Services Direct and Simon and Simon International)Head of Corporate and EU Accounts at Language Services Group (comprising Language Services Direct and Simon and Simon International)
Chris CoffeeChris Coffee
Senior Asset Protection Manager at Lowes Home CentersSenior Asset Protection Manager at Lowes Home Centers
JACOB BROWNJACOB BROWN
Farm Hand at Buck Bergstrom FarmFarm Hand at Buck Bergstrom Farm