Cindee Hanna
4347 W Kenyon Ave
Summary
I have over 10 years experience and thoroughly enjoy taking care of people and exceeding their needs. This is apparent in the guests that regularly ask for my section. I am seeking additional employment as a bartender or server because I thrive in the restaurant industry. I currently work brunch and have availability after 3 pm.
Overview
17
17
years of professional experience
Work History
Server/Bartender
The Morning Story
Denver, DTC And Leetsdale
04.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
- Maximized table turnover rate by managing reservations and seating arrangements.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Server/Bartener
Bella Italia
Denver, CO
07.2023 - 02.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Server
Woody's Wood Fired Pizza
Golden, CO
05.2022 - 11.2022
- Suggested additional items and paired drinks with guests' orders
- Multitasked, handling 8 table sections, with up to 38 covers
Bartender/Server/Shift Lead/Prep Cook/Dishwasher
DD's Pizza
Louisville, CO
06.2021 - 11.2022
- Managed the entire restaurant with the authority to comp/void items and reconcile the cash drawer
- Covered coworkers' shifts, often running FOH and BOH at the same time
Shift Lead/Cashier//Line Cook/Prep Cook
Mad Greens
Golden, CO
09.2016 - 06.2021
- Handled rushes efficiently while keeping up with running sidework
- Catered to patrons dietary and allergic needs
Server
Ciao Pizza Italian Restaurant
Newark, DE
09.2007 - 07.2016
- Trained new hires to meet food preparation and safety standards
- Accurately recorder guests' orders and effectively communicated them with the BOH
Education
High School Diploma -
Christiana High School
Newark, DE05-2007
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Safe food handling
- High volume dining
- Beverage preparation
Timeline
Server/Bartender
The Morning Story
04.2024 - Current
Server/Bartener
Bella Italia
07.2023 - 02.2024
Server
Woody's Wood Fired Pizza
05.2022 - 11.2022
Bartender/Server/Shift Lead/Prep Cook/Dishwasher
DD's Pizza
06.2021 - 11.2022
Shift Lead/Cashier//Line Cook/Prep Cook
Mad Greens
09.2016 - 06.2021
Server
Ciao Pizza Italian Restaurant
09.2007 - 07.2016
High School Diploma -
Christiana High School