Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cindee Hanna

4347 W Kenyon Ave

Summary

I have over 10 years experience and thoroughly enjoy taking care of people and exceeding their needs. This is apparent in the guests that regularly ask for my section. I am seeking additional employment as a bartender or server because I thrive in the restaurant industry. I currently work brunch and have availability after 3 pm.

Overview

17
17
years of professional experience

Work History

Server/Bartender

The Morning Story
04.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
  • Maximized table turnover rate by managing reservations and seating arrangements.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.

Server/Bartener

Bella Italia
07.2023 - 02.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Server

Woody's Wood Fired Pizza
05.2022 - 11.2022
  • Suggested additional items and paired drinks with guests' orders
  • Multitasked, handling 8 table sections, with up to 38 covers

Bartender/Server/Shift Lead/Prep Cook/Dishwasher

DD's Pizza
06.2021 - 11.2022
  • Managed the entire restaurant with the authority to comp/void items and reconcile the cash drawer
  • Covered coworkers' shifts, often running FOH and BOH at the same time

Shift Lead/Cashier//Line Cook/Prep Cook

Mad Greens
09.2016 - 06.2021
  • Handled rushes efficiently while keeping up with running sidework
  • Catered to patrons dietary and allergic needs

Server

Ciao Pizza Italian Restaurant
09.2007 - 07.2016
  • Trained new hires to meet food preparation and safety standards
  • Accurately recorder guests' orders and effectively communicated them with the BOH

Education

High School Diploma -

Christiana High School
Newark, DE
05-2007

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Safe food handling
  • High volume dining
  • Beverage preparation

Timeline

Server/Bartender

The Morning Story
04.2024 - Current

Server/Bartener

Bella Italia
07.2023 - 02.2024

Server

Woody's Wood Fired Pizza
05.2022 - 11.2022

Bartender/Server/Shift Lead/Prep Cook/Dishwasher

DD's Pizza
06.2021 - 11.2022

Shift Lead/Cashier//Line Cook/Prep Cook

Mad Greens
09.2016 - 06.2021

Server

Ciao Pizza Italian Restaurant
09.2007 - 07.2016

High School Diploma -

Christiana High School

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Cindee Hanna