Work Preference
Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Open To Work

Christy Arguello

San Luis

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

Site ManagerHealthcare Advocate Specialist – Case ManagerOutreach Specialist

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Location: San Luis, CO
Open to relocation: Yes

Salary Range

77000/yr - 99000/yr

Important To Me

Career advancementWork-life balanceCompany CulturePersonal development programsHealthcare benefitsWork from home optionPaid time offPaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work week

Summary

Dynamic site manager with proven success at Northern Regional Housing Authority, ensuring compliance with HUD regulations and enhancing tenant satisfaction. Expertise in data collection and problem-solving, effectively managing housing operations and resident services. Achieved significant improvements in rental program compliance and community engagement.

Overview

10
10
years of professional experience

Work History

Site Manager

Northern Regional Housing Authority
Taos
01.2022 - Current
  • Managed housing personnel across seven public housing sites in Taos County, ensuring effective operations and support for residents.
  • Administered rental program compliance with housing authority policies and HUD regulations, including lease enforcement and rent collection.
  • Managed application processes to assess eligibility for public housing, including income verification and residency approval.
  • Monitored overdue rental accounts, initiating court actions for delinquencies to enforce compliance with rent policies.
  • Oriented new residents regarding housing authority practices and HUD guidelines.
  • Coordinated resident services, addressing complaints and facilitating apartment showings to enhance tenant satisfaction.
  • Resolved complaints regarding eligibility concerns from applicants and residents.
  • Conducted interviews and inspections to ensure compliance during interim and annual re-certifications.

Healthcare Advocate Specialist – Case Manager

Taos County Government
Taos
06.2018 - 12.2021
  • Managed daily case management for health and aftercare needs of detainees, ensuring comprehensive support.
  • Oversaw pretrial assessments and supported community reintegration.
  • Provided referrals to local agencies for addiction treatment and mental health services.
  • Assisted detainees in objectively assessing problems and devising realistic solutions to improve their well-being.
  • Facilitated opioid overdose prevention education service model implementation.
  • Provided insights in leadership meetings to foster collaboration and address challenges effectively.
  • Communicated with clients using open, non-judgmental language, ensuring comprehension.
  • Maintained strict confidentiality and respect for all colleagues.

Outreach Specialist

Taos County Government
Taos
09.2016 - 06.2018
  • Facilitated navigation of local healthcare systems for income-eligible residents and incarcerated individuals, enhancing access to necessary care.
  • Oversaw medical outreach services for incarcerated individuals, ensuring effective post-release follow-up.
  • Monitored healthcare provider compliance with program guidelines, utilizing checklists for quality assurance.
  • Communicated with clients using clear, non-technical language while maintaining confidentiality.
  • Conducted applicant interviews and telephone investigations to gather information for applications.
  • Compiled verbal reports and documentation on application findings, producing final reports with claims details.
  • Assisted in claims processing and contract management through data collection and organization of records.
  • Developed program documents including applications, spreadsheets, affidavits, and correspondence.

Education

Bachelor of Science - Business Administration & Legal Studies

Adams State University
Alamosa, CO
05-2016

High School -

Questa High School
Questa, NM
05-1995

Skills

  • Operational oversight
  • Compliance analysis
  • HIPAA compliance
  • State compliance
  • Local compliance
  • Contract management
  • Records management
  • Grant development
  • Grant oversight
  • Data collection methods
  • Budgeting
  • Resource utilization
  • Leadership
  • Communication
  • Collaboration skills
  • Organizational skills
  • Customer relations
  • Critical thinking
  • Problem-solving
  • Policy implementation
  • Event management
  • Microsoft office programs
  • Operational oversight

References

Carmelita Lucero, Site Manager, Las Vegas, Grants, carmelita@northernregional.org, 505-426-7918, Jason Weldon, 505-920-3431, Deborah Madrid, deborahmad@yahoo.com, 575-224-4166

Timeline

Site Manager

Northern Regional Housing Authority
01.2022 - Current

Healthcare Advocate Specialist – Case Manager

Taos County Government
06.2018 - 12.2021

Outreach Specialist

Taos County Government
09.2016 - 06.2018

Bachelor of Science - Business Administration & Legal Studies

Adams State University

High School -

Questa High School

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Christy Arguello