Christopher Spann
Denver
Summary
Talented Community Manager in the competitive Cherry Creek market currently managing 324 residential homes. Well known for surpassing annual goals and consistently maintaining a professional demeanor.
Overview
9
9
years of professional experience
Work History
Community Manager
Greystar
02.2020 - Current
- Built, managed, and developed a team comprised of 8, while providing coaching and mentorship, along with conducting performance evaluations, and establishing inclusive work cultures
- Maintained the highest relationship with third party clients, ensuring community's performance aligns with their goals
- Generated $154,000 over budgeted NOI 15% in 2023, $793,000 over budgeted NOI 5% in 2022 and $164,000 over budgeted NOI in 2021
- Knowledgeable with multiple client software systems and reporting formats
- Greystar Teamwork Award recipient in February 2023
- Monitored and responded to online reviews and comments, addressing customer concerns and promoting brand advocacy
- Responded to customer inquiries and issues in a timely and professional manner, providing exceptional customer service
Assistant Business Manager
Alliance Residential/Greystar
01.2019 - 02.2020
- Responsible for monthly and daily community AR collections
- Maintained above company's benchmarking goals for Kingsley
- Assisted Community Manager with monthly reporting
- Conducted market research and analyzed data to identify potential growth opportunities
Leasing Professional
Alliance Residential/Greystar
01.2019 - 12.2019
District Manager
Advanced Auto Parts
01.2016 - 12.2019
Education
BA - Industrial Chemistry
University of Northern Colorado
Skills
- Staff training
- Coaching
- Recruiting
- Hiring talent
- Budget management
- Excellent listener
- Service oriented
- Microsoft Office
- Yardi
- Onesite
- Reputation management
Activities And Interest
- Surfing
- Salsa Dancing
- Concerts
- Networking
- Travel
Timeline
Community Manager
Greystar
02.2020 - Current
Leasing Professional
Alliance Residential/Greystar
01.2019 - 12.2019
Assistant Business Manager
Alliance Residential/Greystar
01.2019 - 02.2020
District Manager
Advanced Auto Parts
01.2016 - 12.2019
BA - Industrial Chemistry
University of Northern Colorado
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