Christopher Slater
Avon,CO
Summary
A qualified bartender with a strong background in hospitality and mixology Proficient in crafting a variety of cocktails and ensuring customer satisfaction, leading to high repeat business. Demonstrated expertise in customer service and inventory management.
Overview
12
12
years of professional experience
Work History
Bartender Sakaba
The Ritz Carlton Bachelor Gulch
06.2021 - Current
- Organized bar inventory and storage procedures to keep stock within pars.
- Design seasonal cocktail menu based on fresh seasonal ingredients with a japanese focus
- Train staff on sake and japanese whiskies holding weekly sake and japanese whiskey chats
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Monthly inventory checks to maintain consistent par levels
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Maintain The Ritz carlton culture by applying the 12 service values to my daily work.
Server Buffalos
The Ritz-Carlton Bachelor Gulch
11.2020 - 05.2021
- Assisted in training new hires, providing guidance on forbes and BSA (brand standard audits) guidelines.
- Exhibited exceptional multitasking abilities by efficiently managing multiple tables concurrently while maintaining high service standards.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled customer complaints and concerns with professionalism ensuring timely resolution and fostering positive relationships.
- Maintain The Ritz carlton culture by applying the 12 service values to my daily work.
Bartender
The Westin Hotel
04.2019 - 04.2020
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Boosted customer happiness by delivering great service and top-notch cocktails.
- Decreased beverage wait times by effectively managing the bar area and prioritizing orders.
Bartender/Server
JW Marriott Desert Springs Resort & Spa
01.2018 - 04.2019
- ensured prompt service in hotel with over 900 rooms and banquets with the size of 1000+ regularly with table service and quick well ticket times
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Kept bar presentable and well-stocked to meet customer needs.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Bartender The Edge Steakhouse
The Ritz Carlton Rancho Mirage
01.2017 - 01.2018
- First bartender job my first experience designing cocktails menus with seasonal focuses on the desert locale and scenography in mind
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Barback The Edge Steakhouse
The Ritz-Carlton Rancho Mirage
03.2016 - 01.2017
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Replaced empty kegs and soda syrups.
- Delivered food to customers at bar and tables.
- Learned how to make wide variety of mixed drinks.
- Greeted customers and provided friendly, knowledgeable service.
Food Runner/Table Busser
Agua Caliente Casino Resort & Spa
07.2012 - 03.2016
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
- Assisted in training new food runners, improving team efficiency and service quality.
- Contributed to menu knowledge, aiding customers with inquiries and improving their dining experience.
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Designing cocktail menus with focus and high end and seasonal ingredients while still maintaining low touch cocktail builds that are quick and elegant
- Cleanliness and hygiene
Timeline
Bartender Sakaba
The Ritz Carlton Bachelor Gulch
06.2021 - Current
Server Buffalos
The Ritz-Carlton Bachelor Gulch
11.2020 - 05.2021
Bartender
The Westin Hotel
04.2019 - 04.2020
Bartender/Server
JW Marriott Desert Springs Resort & Spa
01.2018 - 04.2019
Bartender The Edge Steakhouse
The Ritz Carlton Rancho Mirage
01.2017 - 01.2018
Barback The Edge Steakhouse
The Ritz-Carlton Rancho Mirage
03.2016 - 01.2017
Food Runner/Table Busser
Agua Caliente Casino Resort & Spa
07.2012 - 03.2016
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