Overview
Work History
Education
Timeline
Generic

Christopher Nelson

Colorado Springs

Overview

25
25
years of professional experience

Work History

Operations Manager

Pueblo Bulls Hockey Club
01.2024 - Current
  • Assisted in managing daily operational tasks to ensure efficient workflow.
  • Supported team in implementing safety protocols and procedures.
  • Collaborated with colleagues to enhance process understanding and execution.
  • Learned and utilized inventory management systems for tracking supplies.
  • Contributed to maintaining a clean and organized work environment for optimal productivity.
  • Participated in team meetings to discuss operational challenges and solutions.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Developed and maintained relationships with external vendors and suppliers.

Driver and Batcher

Warroad Redi-Mix
04.2015 - 01.2017
  • Operated delivery vehicles to ensure timely and safe transportation of goods.
  • Conducted pre-trip vehicle inspections to maintain safety and compliance standards.
  • Navigated efficiently using GPS systems to optimize delivery routes.
  • Communicated effectively with dispatch teams to provide updates on delivery status.
  • Assisted in loading and unloading products, ensuring proper handling procedures.
  • Maintained accurate logs of miles driven and fuel consumption for reporting purposes.
  • Provided exceptional customer service during deliveries, addressing inquiries professionally.
  • Trained new drivers on operational protocols and safety measures for enhanced performance.
  • Followed all relevant traffic laws and safety regulations.

Dispatcher and Driver

TJ Potter Trucking
07.2000 - 05.2014
  • Coordinated dispatch operations to optimize route efficiency and minimize delays.
  • Monitored communication systems to ensure timely response to service requests.
  • Assisted in training new staff on operational protocols and software usage.
  • Managed scheduling of deliveries while adapting to changes in demand and logistics.
  • Developed standard operating procedures for emergency response scenarios, improving safety outcomes.
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of Number fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
  • Promoted teamwork among colleagues by proactively assisting others when needed.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.
  • Demonstrated adaptability in evolving situations by adjusting strategies in real-time as new information became available.
  • Processed invoices and payments for dispatched orders to provide proof of transaction.
  • Analyzed customer feedback and provided solutions to improve customer service.
  • Ensured compliance with federal and state regulations, maintaining impeccable record-keeping practices.
  • Adapted quickly to changing situations, ensuring uninterrupted dispatch operations during emergencies.
  • Monitored vehicle locations to coordinate timely arrivals.
  • Scheduled and organized delivery routes.
  • Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
  • Scheduled deliveries and pickups according to customer needs.
  • Assisted in resolving customer complaints and grievances.
  • Communicated with customers to provide delivery updates and resolution.
  • Communicated with warehouse staff to facilitate proper loading and unloading of orders.
  • Conducted routine vehicle inspections to maintain operational efficiency and compliance with safety standards.
  • Managed documentation for shipments and deliveries, ensuring accuracy and adherence to company policies.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Obtained signatures from customers upon delivery of goods.

Batcher and Dispatch

Andrew J Stoskopf Trucking
01.2017 - 2024
  • Operated batching machinery to ensure consistent product quality.
  • Monitored ingredient measurements for accuracy and compliance with specifications.
  • Collaborated with team members to optimize batch production processes.
  • Assisted in maintaining cleanliness and organization of batching area.
  • Conducted routine equipment inspections to identify maintenance needs.
  • Documented production data to support inventory management and traceability.
  • Trained new staff on safe operating procedures and best practices.
  • Implemented process improvements that enhanced overall workflow efficiency.
  • Operated forklift safely to pick up and move loads.
  • Assisted in the development of new product formulations by conducting small-scale test batches.
  • Collaborated with cross-functional teams to streamline batch production workflows.
  • Coordinated with suppliers to resolve any issues related to raw material quality or availability.
  • Implemented safety protocols, ensuring a safe working environment for all employees.
  • Monitored batch progress using computerized systems, making adjustments as needed to meet specifications.
  • Crushed and weighed raw materials for batches.
  • Cleaned and organized batching and raw materials area.
  • Increased output by identifying bottlenecks in the batching process and implementing improvements.
  • Troubleshot equipment malfunctions promptly, minimizing downtime during critical production periods.
  • Enhanced production efficiency by optimizing batching processes and equipment settings.
  • Continuously updated knowledge on industry best practices and technological advancements in the field of batching.
  • Streamlined record-keeping procedures, ensuring accurate documentation of batch data for regulatory compliance.
  • Operated bulk batching systems following safety rules and procedures .

Education

High School Diploma -

Warroad High
Warroad, MN

No Degree - Cement And Aggregate

Minnesota Dot
Duluth, MN

Timeline

Operations Manager

Pueblo Bulls Hockey Club
01.2024 - Current

Batcher and Dispatch

Andrew J Stoskopf Trucking
01.2017 - 2024

Driver and Batcher

Warroad Redi-Mix
04.2015 - 01.2017

Dispatcher and Driver

TJ Potter Trucking
07.2000 - 05.2014

High School Diploma -

Warroad High

No Degree - Cement And Aggregate

Minnesota Dot

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Christopher Nelson