Christopher Martinez
Denver
Summary
Dynamic professional with a proven track record at Frontier Airlines, adept in cross-functional coordination and adaptability. Excelled in resolving complex scheduling challenges and fostering team collaboration. Skilled in data gathering and conflict resolution, significantly enhancing operational efficiency and workplace harmony.
Overview
8
8
years of professional experience
Work History
Crew Scheduler
Frontier Airlines
08.2024 - Current
- Served as primary point of contact for pilots regarding schedule-related inquiries and concerns, providing timely assistance and support.
- Resolved complex scheduling challenges with creative problem-solving techniques, ensuring minimal disruption to operations.
- Streamlined communication between pilots, management, and support staff for optimal productivity.
- Fostered a positive work environment by promoting teamwork and collaboration among fellow crew schedulers, pilots, and other flight operations staff.
Support Fundamentals Tier 1 Agent
Verizon Wireless Consumer Group
09.2022 - 02.2023
- Utilized knowledge and resources regarding wireless communication and networking to provide consumers with service resolution through support and configuration of equipment.
- Analyzed customer service data to identify trends, identify solutions and improve customer experience.
Educational Consultant/Educational Support Professional
Amarillo ISD
08.2018 - 07.2021
- Facilitated professional learning communities among faculty members, fostering a collaborative environment that promoted ongoing growth and development.
- Advocated for evidence-based instructional approaches that would foster a culture of continuous learning among both staff and students.
- Performed detailed and comprehensive evaluations of teaching and support staff.
- Developed workshops and training sessions for educators to enhance their knowledge of effective teaching practices.
Special Education Teacher
Hereford ISD
08.2016 - 07.2018
- Developed education plans tailored to individual student needs, ensuring their academic success and personal growth.
- Promoted a positive learning environment through the use of differentiated instruction and individualized support for diverse learners.
- Fostered strong relationships with parents and guardians, maintaining open lines of communication to ensure student progress.
- Improved student behavior management by implementing consistent routines, clear expectations, and positive reinforcement strategies.
Education
Bachelor of Science - Interdisciplinary Studies
West Texas A&M University
Canyon, TXMasters of Education - Educational Diagnostician
West Texas A&M University
Canyon, TXSkills
- Cross-functional coordination
- Teamwork and collaboration
- Adaptability and flexibility
- Conflict resolution
- Meeting planning and leadership
- Data gathering and documentation
Timeline
Crew Scheduler
Frontier Airlines
08.2024 - Current
Support Fundamentals Tier 1 Agent
Verizon Wireless Consumer Group
09.2022 - 02.2023
Educational Consultant/Educational Support Professional
Amarillo ISD
08.2018 - 07.2021
Special Education Teacher
Hereford ISD
08.2016 - 07.2018
Bachelor of Science - Interdisciplinary Studies
West Texas A&M University
Masters of Education - Educational Diagnostician
West Texas A&M University
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