Christopher Jennings
Denver
Summary
Dynamic Business Development Manager with a proven track record at The Sharpest Rides, consistently selling 30+ vehicles monthly. Expert in CRM data analysis and relationship building, I excel in optimizing lead generation and enhancing sales pipelines. My consultative approach and strong communication skills drive exceptional results in competitive markets.
Overview
21
21
years of professional experience
Work History
Business Development / Internet Sales Manager (BDC)
The Sharpest Rides
Denver
01.2022 - Current
- Lead all BDC operations including inbound lead management, outbound call execution, appointment setting, and digital communication strategies.
- Execute between 100-120 outbound calls daily, resulting in industry-leading contact and appointment ratios.
- Maintain a consistent record of selling 30+ vehicles per month through disciplined follow-up, relationship building, and consultative sales techniques.
- Optimize lead handling processes by analyzing CRM data, improving call scripts, and enhancing customer response speed.
- Develop training modules and coach sales associates on phone performance, script usage, objection handling, and lead nurturing best practices.
- Coordinate with management to analyze appointment show rates, lead performance, and revenue-driving opportunities.
- Handle out-of-state buyers through digital sales processes, maximizing remote deal opportunities.
Sales Associate
Stevenson Lexus of Lakewood
Lakewood
01.2020 - 04.2020
- Represented a luxury brand by delivering a customer-first sales experience centered on relationship building and long-term retention.
- Conducted needs assessments and vehicle presentations aligned with Lexus performance, technology, and safety features.
- Managed lease renewal conversations and presented upgrade opportunities to existing clients.
- Participated in showroom events and personalized outreach to increase customer engagement and brand loyalty.
Sales Associate
Sharpest Rides
Denver
05.2015 - 02.2019
- Consistently ranked in the Top 5 of 30 associates based on monthly volume, averaging 20-30 vehicles sold through both walk-in and phone-driven engagement.
- Performed advanced inbound/outbound call techniques to convert internet inquiries into closed sales.
- Maintained expert-level product knowledge of inventory, competitive models, and dealership promotions.
- Delivered a smooth and professional purchase experience by guiding customers through the full sales cycle including selection, negotiation, and delivery.
- Managed follow-up processes for past customers, generating strong referral and repeat business.
- Collaborated with finance managers to present add-on products including GAP, extended warranties, and service plans, driving additional revenue.
Sales Executive
HomeAdvisor
Golden
04.2010 - 04.2015
- Executed high-volume inbound/outbound B2B calling, converting service providers into platform clients.
- Managed full sales pipeline through CRM, ensuring strong follow-up and maximizing closing ratios.
- Delivered consultative presentations highlighting ROI, service capabilities, and platform features.
- Ranked consistently as a top performer by exceeding monthly enrollment targets.
- Overcame objections using strategic questioning and value-based selling techniques.
Telephone Account Manager
AT&T; | TMG Marketing
Denver
03.2005 - 04.2010
- Handled a high volume of inbound and outbound calls specializing in upgrades, win-backs, and account recovery.
- Analyzed customer needs and recommended tailored phone, internet, and wireless solutions.
- Achieved sales and retention targets through strong product knowledge and superior communication skills.
- Implemented customer retention strategies that reduced churn and increased satisfaction.
- Trained new team members on call handling, selling techniques, and system navigation.
Skills
- CRM systems expertise
- Microsoft Office proficiency
- Digital communication tools
- Typing proficiency (45 WPM)
- CRM data analysis
- B2B sales techniques
- Social media advertising
- Sales pipeline management
- Lead generation
Timeline
Business Development / Internet Sales Manager (BDC)
The Sharpest Rides
01.2022 - Current
Sales Associate
Stevenson Lexus of Lakewood
01.2020 - 04.2020
Sales Associate
Sharpest Rides
05.2015 - 02.2019
Sales Executive
HomeAdvisor
04.2010 - 04.2015
Telephone Account Manager
AT&T; | TMG Marketing
03.2005 - 04.2010