Christopher Chapman
35 Harlan Street,CO
Summary
Committed and hardworking sales associate with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
4
4
years of professional experience
Work History
Sales Associate
Auto Zone Auto Parts
10.2023 - 02.2024
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Cashier
711 Gas Station
09.2022 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Enhanced customer loyalty by participating in rewards program enrollment.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
Fast Food Crew Member
Arbys Resturant
03.2020 - 08.2022
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Kept workplace clean and organized in line with restaurant policies.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Collaborated with team members to complete orders.
- Worked well with teammates and accepted coaching from management team.
- Worked front counter, drive-thru and other areas.
- Became familiar with products to answer questions and make suggestions.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Collaborated with team members to achieve daily goals, maintaining excellent communication and teamwork.
- Streamlined drive-thru order processing by utilizing clear communication techniques with both customers and team members.
- Improved customer satisfaction by providing efficient and friendly service during peak hours.
- Implemented time management strategies to prioritize tasks effectively during high-pressure situations.
- Maintained restaurant cleanliness through regular cleaning duties such as sweeping, mopping, and wiping down surfaces.
- Supported management in achieving operational efficiency by completing additional tasks as assigned.
Education
GED -
Arapahoe Community College
Littleton, COSkills
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Friendly and outgoing
Timeline
Sales Associate
Auto Zone Auto Parts
10.2023 - 02.2024
Cashier
711 Gas Station
09.2022 - 05.2023
Fast Food Crew Member
Arbys Resturant
03.2020 - 08.2022
GED -
Arapahoe Community College
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