Christine McCannRoss
Greeley
Summary
Detail-oriented professional with expertise in food safety and event coordination. Skilled in managing catering logistics and ensuring exceptional customer service to enhance guest experiences.
Overview
4
4
years of professional experience
Work History
Deli/Caterer
Eurest Compass Group
Loveland
06.2024 - Current
- Prepared and presented a variety of dishes for catered events.
- Maintained cleanliness and organization of kitchen and service areas.
- Delivered exceptional customer service during events to enhance guest experience.
- Managed inventory of food supplies and assisted with ordering when needed.
- Prepared food items for catering events including salads, sandwiches, appetizers, entrees, and desserts.
- Maintained cleanliness of kitchen area before, during and after catered events.
- Inspected food quality and presentation prior to delivery or service at catered events.
- Served guest tables by transporting meals and beverages from kitchen and bar areas.
- Accurately estimated amount of food to prepare for events.
- Coordinated food service stations and venue accommodations, including setup, and tear-down of furniture and equipment per customer guidelines.
Assistant Manager
Arby's
Greeley
03.2022 - 06.2024
- Supervised team members to ensure efficient daily operations.
- Trained new employees on service standards and food safety protocols.
- Assisted in scheduling shifts to optimize staff coverage during peak hours.
- Managed inventory levels to maintain product availability and freshness.
- Implemented quality control measures to uphold food presentation standards.
- Resolved customer complaints promptly to enhance guest satisfaction.
- Conducted regular staff meetings to communicate updates and expectations.
- Managed customer service inquiries and complaints in a timely manner.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Delegated work to staff, setting priorities and goals.
Education
High School Diploma -
Modesto High Schol
Modesto, CA06-1993
Skills
- Catering logistics
- Menu planning
- Food safety
- Sanitation practices
- Kitchen management
- Inventory management
- Ordering and invoicing
- Wine, liquor, and food service
- Event coordination
- Customer relationship management
- Attention to detail
- Time management
- Problem-solving skills
- Staff training
- Effective communication
- Valid Co driver's license
- Valid Co driver's license
Timeline
Deli/Caterer
Eurest Compass Group
06.2024 - Current
Assistant Manager
Arby's
03.2022 - 06.2024
High School Diploma -
Modesto High Schol