Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Christine Bornhop

Arvada

Summary

Psychology graduate with eight years of experience in client engagement, behavioral insight, and community-based support | Aspiring PsyD Candidate

Overview

9
9
years of professional experience
5
5
years of post-secondary education

Work History

Client Engagement and Operations Manager

Top One Inc.
Westminster
02.2018 - Current
  • Built long-term, trust-based relationships with a diverse client population, supporting emotional regulation, stress management, and social connection in high-pressure environment
  • Applied behavioral observation to assess customer needs, mood states, and interpersonal dynamics to de-escalate conflict and improve client experience
  • Trained and supervised staff of 30 in communication skills, conflict resolution, and ethical service practices
  • Designed and tested behavioral engagement strategies resulting in a 3,900% increase in response rates and 12,000%+ expansion in audience reach over 12 months

Clinical Nutritionist Assistant

SCL Health
Denver
03.2020 - 10.2020
  • Delivered personal nutritional assistance in pre- and post-operative situations, as well as psychiatric, cardiac, and oncology patients
  • Counseled patients on nutritional information and suggestions for healthy diets
  • Monitored patient vital signs and reported results to nursing staff
  • Established compassionate relationships with patients in order to reduce stress and ensure a positive patient experience

Case Management Intern

Family Tree House of Hope
Englewood
05.2017 - 09.2017
  • Conduct intake interviews for potential clients
  • Investigate cases and advocate for clients
  • Maintained accurate documentation of client interactions and progress notes.
  • Provide childcare during client therapy sessions

Education

Bachelor of Arts - Psychology

University of Colorado
Boulder, Colorado
01.2017 - 12.2021

Skills

Case Management R Studio MatLab Microsoft POS Systems Patient Care Data Collection and Entry Crisis Relief Mentorship Trauma Care Marketing Qualtrics Statistical Analysis Training Office Management Behavioral Analysis Confidential Record Management (HIPAA/FERPA Awareness) Client Intake and Assessment Ethical and Compliance Oriented Practice

References

Dr. Ryan Curtis, PhD.

Senior Instructor of Psychology and Neuroscience

University of Colorado, Boulder

Ryan.curtis@colorado.edu

303-735-8521

Dr. Detric Robinson, PhD.

Associate Ombuds

University of Colorado, Boulder

drdetricrobinson@gmail.com

919-717-0065

Zoie Harman, BSN, RN

Executive Director and Business Owner

Top One Inc. 

Zoiemharman@yahoo.com

928-550-0912

Cathy Hooper

Director of Operations

Top One Inc.

cathy_hooper@comcast.net

303-548-4719

Timeline

Clinical Nutritionist Assistant

SCL Health
03.2020 - 10.2020

Client Engagement and Operations Manager

Top One Inc.
02.2018 - Current

Case Management Intern

Family Tree House of Hope
05.2017 - 09.2017

Bachelor of Arts - Psychology

University of Colorado
01.2017 - 12.2021
Christine Bornhop