Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christina Jones Griffiths

Lakewood

Summary

Dynamic insurance professional with a goal-oriented mindset and extensive experience at Gysin Insurance. Proven track record in sales strategy development and regulatory compliance, enhancing client satisfaction and retention. Skilled in analyzing risk profiles and tailoring coverage solutions, resulting in significant portfolio growth and strong client relationships.

Knowledgeable [Desired Position] with solid background in commercial insurance underwriting and policy management. Proven ability to build and maintain strong client relationships, contributing to high client retention rates. Demonstrated expertise in risk assessment and policy customization, ensuring optimal coverage for clients.

Overview

22
22
years of professional experience

Work History

Commercial Lines Producer

Snowy Range Corporation Dba Gysin Insurance
06.2021 - Current
  • Analyzed clients'' risk profiles to recommend appropriate coverage options and mitigate potential losses.
  • Increased client satisfaction by providing exceptional customer service and addressing insurance needs promptly.
  • Streamlined internal processes for policy management, significantly reducing time spent on administrative tasks while maintaining accuracy and compliance with regulations.
  • Loaded new member or group data into enrollment database and updated database with changes.
  • Successfully resolved complex claims issues for clients through diligent investigation and clear communication with involved parties.
  • Conducted detailed risk assessments for prospective clients, presenting findings and recommendations clearly and effectively to drive informed decisionmaking.
  • Developed strong relationships with clients, resulting in a high rate of policy renewals and growth in the commercial portfolio.
  • Collaborated with underwriters to tailor insurance policies that met the specific requirements of each business client.
  • Provided ongoing support to existing clients, proactively identifying opportunities for additional coverage or adjustments to their policies as needed.
  • Offered detailed information about products and binding coverage.
  • Received inbound phone calls and electronic quote submissions.
  • Reviewed, shopped and processed renewals.
  • Educated clients on insurance policies and procedures.
  • Collected premiums on or before effective date of coverage.
  • Calculated premiums and established payment methods for sales.
  • Met with customers to provide information about available products and policies.

Personal Lines Account Manager

Gysin Insurance
11.2013 - 06.2021
  • Managed a diverse book of business with attention to detail and accuracy, ensuring proper documentation was maintained for each account.
  • Led training sessions for new hires, contributing to the development of skilled personal lines account managers within the company.
  • Exceeded performance metrics consistently by efficiently managing workload and prioritizing tasks based on urgency and complexity levels.
  • Assisted clients with policy changes, ensuring accurate adjustments were made to meet their specific needs.
  • Improved client retention by providing exceptional customer service and addressing policy inquiries in a timely manner.
  • Conducted comprehensive policy reviews for clients, identifying gaps in coverage and recommending appropriate solutions.

Commercial Lines Producer

The AHBE Group
06.2010 - 10.2013
  • Maintained up-to-date knowledge of regulatory changes affecting commercial lines insurance, ensuring adherence to all legal requirements in policy development and management.
  • Analyzed clients'' risk profiles to recommend appropriate coverage options and mitigate potential losses.
  • Increased client satisfaction by providing exceptional customer service and addressing insurance needs promptly.
  • Streamlined internal processes for policy management, significantly reducing time spent on administrative tasks while maintaining accuracy and compliance with regulations.
  • Loaded new member or group data into enrollment database and updated database with changes.
  • Successfully resolved complex claims issues for clients through diligent investigation and clear communication with involved parties.
  • Conducted detailed risk assessments for prospective clients, presenting findings and recommendations clearly and effectively to drive informed decisionmaking.
  • Developed strong relationships with clients, resulting in a high rate of policy renewals and growth in the commercial portfolio.
  • Collaborated with underwriters to tailor insurance policies that met the specific requirements of each business client.
  • Provided ongoing support to existing clients, proactively identifying opportunities for additional coverage or adjustments to their policies as needed.
  • Played a key role in enhancing the company''s reputation for excellence in commercial lines insurance, consistently receiving positive feedback from clients and industry peers.
  • Received inbound phone calls and electronic quote submissions.
  • Explained detailed policy concepts in easy-to-understand terms.
  • Reviewed, shopped and processed renewals.
  • Met with customers to provide information about available products and policies.
  • Calculated premiums and established payment methods for sales.
  • Collected premiums on or before effective date of coverage.
  • Finalized sales and collected necessary deposits.
  • Researched and identified potential new markets.

Commercial Lines Underwriting Assistant

Genessee General
04.2004 - 06.2007
  • Attended industry conferences to stay current with regulatory changes affecting commercial lines insurance products and services offered within our portfolio.
  • Conducted thorough research on industry trends to better understand market conditions and identify potential risks or opportunities.
  • Reduced errors in policy documentation by thoroughly reviewing forms before submission to underwriters for approval.
  • Delivered exceptional support to underwriters during peak periods, enabling the team to meet deadlines and sustain a high-quality output.
  • Supported team members in meeting departmental performance goals through effective collaboration and communication.

Insurance Agency Manager

The Maningo Group Intl
04.2003 - 04.2004
  • Optimized policy renewal processes to ensure timely updates of coverage terms and maintain high retention rates among existing clients.
  • Managed day-to-day operations including staffing schedules, claims handling procedures, compliance audits, office maintenance, and inventory management.

Education

High School Diploma -

Sheridan High School
Sheridan, WY
05-1978

Skills

  • Goal-oriented mindset
  • Sales strategy development
  • Market research
  • Industry trend awareness
  • Underwriting principles
  • Regulatory compliance
  • Insurance products

Timeline

Commercial Lines Producer

Snowy Range Corporation Dba Gysin Insurance
06.2021 - Current

Personal Lines Account Manager

Gysin Insurance
11.2013 - 06.2021

Commercial Lines Producer

The AHBE Group
06.2010 - 10.2013

Commercial Lines Underwriting Assistant

Genessee General
04.2004 - 06.2007

Insurance Agency Manager

The Maningo Group Intl
04.2003 - 04.2004

High School Diploma -

Sheridan High School

Similar Profiles

CREATE PROFILE
Christina Jones Griffiths