Christina Hansen
Denver,CO
Summary
Highly motivated and positive individual with great organizational and communication skills. Customer service master and efficient problem solver. Deftly manages administrative functions while delivering thorough answers and solutions to foster exceptional customer experiences. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Business Associate
R&L Carriers
08.2023 - Current
- Provided exceptional customer service, leading to high levels of satisfaction and repeat business opportunities.
- Applied core knowledge to effectively communicate sensitive or technical information while adhering to regulatory guidelines.
Payroll Clerk
Yellow Freight
04.2004 - 07.2023
- Maintained payroll information by calculating, collecting, and entering data.
- Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
- Processed new hire paperwork and documents.
- Maintained employee privacy and protected payroll operations by keeping all information confidential.
- Verified timekeeping records and handled any discrepancies with employees.
- Assisted new hires with onboarding paperwork related to direct deposit setup, tax forms, and benefit enrollment.
- Established well-organized filing system for maintaining all payroll-related documents securely.
- Completed payroll accurately and timely to meet employee expectations.
- Tracked employee vacation, sick and personal time.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
Education
Associate of Arts - Criminal Justice
Education America
Denver, CO04.2002
Skills
- Analytical Thinking
- Process Improvement
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking Abilities
- Organization and Time Management
- Computer Skills
Timeline
Business Associate
R&L Carriers
08.2023 - Current
Payroll Clerk
Yellow Freight
04.2004 - 07.2023
Associate of Arts - Criminal Justice
Education America
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