Christina Evans
Cortez
Summary
A Leave of Absence Claims Representative at Sedgwick, started as a claims coordinator and worked up to Representative. While in this position gained Texas Adjusters license which covers multiple licensed states. Great in claims investigation and customer service. Strive to enhancing customer satisfaction through timely communication and compliance. I have strong time management skills and a commitment to continuous learning in a challenging environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Leave of Absence Claims Representative
Sedgwick
11.2021 - Current
- Worked productively in fast-moving work environment to process large volumes of claims.
- Followed up with customers on unresolved issues.
- Improved customer satisfaction by providing timely and accurate information on claim status and resolution.
- Maintained compliance with adjusters license. License is able to cover multiple license needed states.
C & G Healthcare
Medical Billing
10.2019 - 10.2021
- Customer Service to families and residents.
- Collection of debt and applying to correct accounts.
- Data entry
- Reviewing medical records and diagnosis coding to ensure correct billing was submitted to multiple insurances.
Activities Director
The Valley Inn Nursing Home / C&G Healthcare
06.2017 - 10.2019
- Scheduled movies, entertainment, and other special events.
- Promoted exceptional quality of life for residents by organizing, and conducting entertaining and stimulating activities.
- Engaging the residents in community activities.
- Engaged residents through events, small groups, and personal attention.
Education
High School Diploma -
Farmington High School
Farmington, NM01-2007
Skills
- Microsoft office
- Eager to learn and grow
- Claims investigation
- Time management
Certification
Texas Adjusters License
Timeline
Leave of Absence Claims Representative
Sedgwick
11.2021 - Current
C & G Healthcare
Medical Billing
10.2019 - 10.2021
Activities Director
The Valley Inn Nursing Home / C&G Healthcare
06.2017 - 10.2019
High School Diploma -
Farmington High School
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