Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Christina Cross

Colorado Springs

Summary

Dynamic assembler and machine operator with proven expertise at Woodford Manufacturing, excelling in quality inspection and safety compliance. Recognized for enhancing production efficiency through effective team collaboration and meticulous attention to detail. Skilled in equipment operation and employee training, consistently achieving high standards in assembly processes.

Overview

28
28
years of professional experience

Work History

Assembler/Machine Operator

Woodford Manufacturing for Elwood Staffin
Colorado Springs
01.2025 - 08.2025
  • Operated machinery for precise fabrication of parts and assemblies.
  • Operated precision tools and equipment to perform dimensions without error.
  • Assemble components according to specifications using hand tools, power tools, and other equipment.
  • Completed accurate assembly work by positioning and aligning components.
  • Follow established assembly methods and procedures to ensure product quality standards are met.
  • Inspect finished products for defects and conformance to customer requirements.
  • Inspected finished products for quality assurance and adherence to standards.
  • Test assembled products for accuracy and functionality prior to final packaging.
  • Identified and resolved problems impacting product quality to maintain standards.
  • Collaborated with team members to consistently meet production deadlines.
  • Collaborate with team members to optimize workflow processes within the department.
  • Assisted in training new employees on assembly processes and safety protocols.
  • Conducted routine maintenance on tools and equipment, ensuring optimal functionality.
  • Operate machines such as drill presses and saws to cut or shape parts during assembly.
  • Followed safety regulations to minimize risks during assembly operations.
  • Adhere strictly to health and safety regulations while carrying out daily tasks.
  • Maintained a clean and organized work environment for safety compliance.
  • Record production data such as number of units produced, rejected items.
  • Maintain accurate inventory records of all materials used in the manufacturing process.
  • Monitor stock levels of raw materials needed for upcoming production runs.
  • Informed supervisors about potential production delays.

Courier Contractor

Door Dash
Colorado Springs
01.2024 - 07.2025
  • Delivered food orders efficiently to customers in designated areas.
  • Navigated routes using GPS to ensure timely deliveries.
  • Communicated with customers regarding order status and delivery updates.
  • Utilized mobile applications for order tracking and payment processing.
  • Monitored food safety and quality during transport, maintaining high standards for customer satisfaction.
  • Coordinated multiple deliveries simultaneously, ensuring timely completion of all scheduled routes.
  • Provided exceptional customer service during all interactions with patrons.
  • Delivered packages to homes, businesses, hospitals, schools, construction sites and other locations in a timely manner.
  • Provided excellent customer service by answering questions regarding deliveries or pickups.
  • Determined most efficient routes to deliver goods utilizing maps, global positioning systems, or other navigational aids.
  • Responded promptly to customer requests for changes to scheduled deliveries.
  • Ensured proper loading techniques were used to secure freight safely during transport.
  • Reported delays due to weather conditions or heavy traffic delays encountered during scheduled runs.
  • Reported issues to supervisors resulting in increased customer satisfaction.
  • Developed delivery route understanding to avoid high traffic and construction areas.
  • Participated in training sessions to improve delivery methods, safety practices, and customer service skills.
  • Adjusted routes in real-time based on traffic conditions or customer requests.
  • Ensured vehicle maintenance, cleanliness, and organized packages for optimal delivery efficiency.
  • Relayed customer complaints, requests, and feedback to management, contributing to service improvement initiatives.
  • Used cell phones or tablets to upload time, delivery and shipment information into company website or database.
  • Maintained adherence to stringent delivery deadlines.
  • Tracked delivery records with manifests using smartphones for customer signatures.
  • Maintained delivery vehicle with regular upkeep and basic repairs.

Packer

A1 Packing Service
Colorado Springs
07.2021 - 12.2023
  • Packed products efficiently to ensure timely shipment.
  • Followed safety protocols while handling materials and equipment.
  • Collaborated with team members to meet daily packing goals.
  • Inspected packages for quality and accuracy before sealing.
  • Trained new staff on packing procedures and techniques to ensure consistent quality.
  • Managed inventory of packing supplies and reported shortages timely.
  • Packed products in accordance with specified instructions.
  • Labeled boxes, crates, and other containers accurately.
  • Wrapped items securely using appropriate packing materials.
  • Assembled customer orders from stock and packed items in boxes.
  • Verified labels for appropriate order numbers and item specifications.
  • Inspected packages for accuracy and completeness before shipping.
  • Reported damaged goods or discrepancies between received products and orders to management for timely resolution.
  • Assisted on the assembly line to support production.
  • Notified team leader of product discrepancies and equipment malfunctions.
  • Reviewed packing slips and other documentation to properly box requested items for shipment.
  • Adhered to product safety and hygiene guidelines for health and regulatory compliance.
  • Utilized barcode scanners to track incoming and outgoing shipments.
  • Collaborated with colleagues from other departments in order to coordinate efficient workflow processes.
  • Responded promptly to customer complaints about packaging issues.
  • Ensured work area was clean and organized, adhering to safety regulations.
  • Inspected items for damage or defects prior to packing to ensure quality control.
  • Adjusted packing methods based on product type and size for optimal protection.
  • Coordinated with shipping department to schedule pickups and deliveries.
  • Participated in training sessions to learn new packing techniques and safety procedures.
  • Handled return shipments, repacking products as needed for resale or disposal.
  • Provided feedback on packing processes to supervisors, contributing to ongoing improvements.
  • Communicated with customer service representatives to resolve packing-related issues.
  • Accomplished production goals by working with speed and accuracy.
  • Sealed containers using appropriate materials like glue and tape for secure packaging.
  • Unpacked, verified and recorded incoming merchandise or material.
  • Provided assistance to customers regarding their shipping inquiries in a timely manner.

Overnight Stocker

Walmart
Colorado Springs
05.2017 - 12.2017
  • Able to complete assignments above expectations
  • Stocked shelves with merchandise according to planograms and inventory guidelines.
  • Streamlined backroom storage for easy access and improved workflow.
  • Assisted customers in locating products and answering inquiries promptly.
  • Monitored inventory levels and reported discrepancies to management regularly.
  • Collaborated with team members to maintain a clean and safe working environment.
  • Operated equipment such as pallet jacks and forklifts safely during stocking activities.
  • Trained new employees on stocking procedures and safety protocols effectively.
  • Implemented best practices for product rotation to minimize spoilage and waste.
  • Organized shelves, racks and bins to ensure product availability.
  • Removed product from boxes and placed on shelves according to merchandising guidelines.
  • Received and stocked merchandise in a timely manner.
  • Checked shelves in department to determine replenishment needs.
  • Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
  • Assisted customers with locating items, retrieving merchandise from stockroom shelves and providing information on products.
  • Arranged merchandise items according to established instructions.
  • Assessed floor displays to restock merchandise.
  • Restocked shelves according to plan-o-grams set up by management team.
  • Provided excellent customer service when assisting customers in finding desired items or answering questions about products or services offered.
  • Reset merchandise throughout assigned section to give shelves and racks professional appeal.
  • Adhered strictly to safety regulations while handling heavy equipment such as forklifts and pallet jacks.
  • Ensured quality control by checking expiration dates on food items.
  • Used proper case cutting techniques to cut and sort stock loads.
  • Followed proper procedure when dealing with hazardous materials such as chemicals or cleaning supplies.
  • Maintained an orderly appearance at all times throughout the store.
  • Facilitated product movement by operating forklift and pallet jacks to unload trucks.
  • Helped unpack shipments, checked contents against invoices, sorted boxes into stacks for stocking purposes.
  • Identified and quickly handled spill clean-up.
  • Removed expired and overripe items to provide freshest options and eliminate health risks.
  • Reported any suspicious activity or theft immediately to supervisors.
  • Updated pricing and sales signs to promote merchandise.
  • Responded quickly to emergency situations during night shifts.
  • Verified accuracy of incoming shipments against purchase orders.
  • Completed transactions using point of sale system.
  • Processed returns according to established guidelines.
  • Worked collaboratively with other team members to achieve departmental goals.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
  • Recommended disposal of obsolete stocks to write off unsellable items from inventory.

Co owner

A1 Packing Service
11.2014 - 08.2016
  • Managed daily operations of packing and shipping logistics.
  • Coordinated team schedules to ensure efficient workflow.
  • Trained new employees on safety protocols and packing techniques.
  • Managed inventory and supply chain processes to ensure timely product availability.
  • Cultivated vendor relationships to secure materials and support operational efficiency.
  • Established quality control measures to consistently meet service reliability standards.
  • Facilitated communication between departments for improved collaboration.
  • Resolved customer inquiries regarding shipping and service issues.
  • Managed day-to-day business operations including staffing, inventory management, budgeting, accounting, and payroll processing.
  • Resolved any customer complaints or issues quickly in order to maintain positive relationships.
  • Collaborated with other co-owners on strategic decisions related to the company's growth plan.
  • Oversaw customer service activities to ensure quality standards were met or exceeded.
  • Monitored expenses closely to stay within allocated budgets for each project and initiative.
  • Ensured that all safety protocols were followed at all times within the workplace.
  • Developed strategies for increasing customer loyalty and satisfaction.
  • Recruited, trained, evaluated, and supervised staff members across multiple departments.
  • Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
  • Built relationships with key stakeholders such as clients, partners, investors.
  • Provided leadership and guidance to employees while fostering a collaborative environment.
  • Maintained a comprehensive knowledge of industry developments and competitive landscape.
  • Reviewed employee performance evaluations regularly for accuracy and fairness.
  • Implemented process improvements to increase efficiency, reduce costs, and improve service quality.
  • Established and maintained relationships with suppliers and vendors to secure favorable terms and ensure supply chain reliability.
  • Led cross-functional teams to achieve project milestones, ensuring alignment with company objectives.
  • Oversaw facility maintenance and upgrades to ensure a safe and efficient working environment.

Overnight Stocker

Walmart
Colorado Springs
09.2005 - 09.2013

Waitress and Hostess

Gunther Toodys
04.2006 - 07.2006
  • Provided excellent customer service to enhance dining experiences.
  • Took orders accurately and communicated with kitchen staff promptly.
  • Managed multiple tables efficiently during peak hours of operation.
  • Maintained cleanliness and organization of dining area and service stations.
  • Assisted in training new staff on restaurant procedures and standards.
  • Handled cash transactions and processed payments efficiently.
  • Collaborated with team to ensure smooth service flow during busy shifts.
  • Addressed customer inquiries and resolved issues to ensure satisfaction.
  • Built rapport with regular customers through engaging conversation and personalized service.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Assisted other wait staff members in times of heavy customer traffic.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Answered questions about menu items, ingredients, and pricing.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Bussed tables during peak hours to maintain cleanliness.
  • Prepared checks accurately and processed payments promptly.
  • Replenished beverages when necessary.
  • Communicated daily specials to customers.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Provided accurate change for cash transactions using a cash register system.
  • Served alcoholic beverages responsibly in accordance with state laws.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Adhered to all health codes set forth by local authorities regarding food preparation and storage.
  • Performed basic math calculations when computing bills for customers' meals.
  • Prepared salads, appetizers, and garnishes to assist kitchen staff.
  • Participated in team meetings to discuss new menu items or changes in policy.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Processed payments accurately using cash registers or POS systems.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Stocked service areas with supplies during slow periods.
  • Set up tables in between patrons to reduce wait times.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Prepared checks, itemizing total meal costs and taxes.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Responded to ad hoc cleaning duties at end of shift.
  • Garnished dishes and beverages to serve visually appealing menu items.
  • Welcomed guests and efficiently seated them, enhancing their first impression of the dining experience.
  • Assisted servers by communicating guest needs and special requests.
  • Maintained cleanliness and organization of the host stand area.
  • Provided menus and informed guests about daily specials and promotions.
  • Handled guest inquiries and resolved minor issues promptly.
  • Collaborated with kitchen staff to ensure timely service flow.
  • Greeted guests warmly upon arrival, seating them promptly.
  • Trained new hostesses on customer service standards and procedures.
  • Created an enjoyable atmosphere by engaging in friendly conversation with guests.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Assisted servers in bussing tables when needed during busy periods.
  • Performed light cleaning duties, such as wiping down tables or sweeping floors.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.

Waitress/Hostess

Ruby Tuesday
10.2004 - 11.2005

Assembler

Schlage Lock
03.2003 - 02.2004
  • Assembled locking mechanisms according to detailed specifications and quality standards.
  • Operated various hand tools and machinery to complete assembly tasks efficiently.
  • Inspected finished products for defects and ensured adherence to quality protocols.
  • Collaborated with team members to streamline assembly processes, enhancing workflow efficiency.
  • Maintained a clean and organized workspace to promote safety and efficiency.
  • Followed safety guidelines consistently to minimize risks during assembly operations.
  • Trained new employees on assembly techniques and safety procedures, fostering a knowledgeable workforce.
  • Documented production activities accurately for compliance with company regulations.
  • Swept debris from assembly area to maintain cleanliness.
  • Assembled components according to specifications using hand tools, power tools, and other equipment.
  • Follow established assembly methods and procedures to ensure product quality standards are met.
  • Inspect finished products for defects and conformance to customer requirements.
  • Align components for proper fit and adjust as necessary during the assembly process.
  • Completed accurate assembly work by positioning and aligning components.
  • Collaborated with team members to optimize workflow processes within the department.
  • Operate machines such as drill presses and saws to cut or shape parts during assembly.
  • Identified quality issues and implemented corrective actions to ensure product standards.
  • Set up and performed hand and automatic assembly operations on components, sub-assemblies and assemblies.
  • Operated precision tools and equipment to perform dimensions without error.
  • Position parts in jigs or fixtures for fastening with bolts, screws, rivets, or other fasteners.
  • Adhere strictly to health and safety regulations while carrying out daily tasks.
  • Guided new employees on safe machinery operation practices.

Assistant Manager

Resident Management Systems
06.2000 - 07.2001
  • Managed scheduling and staffing to ensure optimal coverage for resident needs.
  • Assisted in training new employees on company policies and procedures.
  • Collaborated with team to enhance operational workflows and improve service delivery.
  • Coordinated resident communication efforts to effectively address inquiries and concerns, enhancing resident satisfaction.
  • Developed and maintained relationships with residents, fostering community engagement and promoting a supportive environment.
  • Implemented strategies to streamline administrative tasks and reduce response times.
  • Oversaw inventory management processes for supplies and equipment needs.
  • Facilitated staff meetings to discuss updates and gather feedback, driving continuous improvement.
  • Managed customer service inquiries and complaints in a timely manner.
  • Maintained up-to-date knowledge of company products and services.
  • Ensured compliance with safety regulations and company policies.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Evaluated individual and team business performance and identified opportunities for improvement.

Machine Operator

Atmel
09.1997 - 06.1998
  • Operated machinery to produce electronic components efficiently and safely.
  • Monitored equipment performance, reporting malfunctions to maintenance teams to facilitate prompt repairs.
  • Managed material handling processes, ensuring timely supply of materials for production lines.
  • Adjusted machine settings based on product specifications and quality standards.
  • Inspected finished products for defects and ensured compliance with quality guidelines.
  • Assisted in troubleshooting equipment issues, reducing downtime during shifts.
  • Monitored adherence to safety guidelines during machinery operation to prevent accidents.
  • Conducted observations of machine operations to ensure product quality and detect defects.
  • Carry out regular safety checks on machinery prior to operation.
  • Load raw materials into machines according to specified measurements.
  • Followed company quality control procedures to maintain product standards.
  • Monitor the feed and speed of machines during the machining process.
  • Prepared machine for production processes by equipping with required tools and parts.
  • Inspect finished workpieces to ensure conformance with specifications.
  • Record production information such as quantities produced and materials used on daily logs.
  • Troubleshoot malfunctions in equipment or processes.
  • Read blueprints and job orders to determine product specifications and tooling instructions.
  • Took corrective action on identified issues during daily inspections of plant systems.
  • Promoted efficient operation of production processes through careful control system monitoring
  • Responded to and initiated proper corrections to process alarms.

Education

Mitchell County High School
Colorado Springs, CO

Skills

  • Machinery handling
  • Visual inspection
  • Assembly techniques
  • Final assembly processes
  • Quality control
  • Quality inspection
  • Inspection and testing
  • Visual inspection
  • Precision handling
  • Process optimization
  • Production techniques processes
  • Waste reduction
  • Regulatory adherence
  • Safety regulations
  • Hazard identification
  • Risk assessment
  • Client interaction
  • Effective communication
  • Time management
  • Problem solving
  • Problem-solving
  • Workstation organization
  • Machinery oversight
  • Assembly efficiency
  • Operational testing
  • Project management
  • Operational testing
  • Problem-solving
  • Manufacturing
  • Project management
  • Safety regulations

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Assembler/Machine Operator

Woodford Manufacturing for Elwood Staffin
01.2025 - 08.2025

Courier Contractor

Door Dash
01.2024 - 07.2025

Packer

A1 Packing Service
07.2021 - 12.2023

Overnight Stocker

Walmart
05.2017 - 12.2017

Co owner

A1 Packing Service
11.2014 - 08.2016

Waitress and Hostess

Gunther Toodys
04.2006 - 07.2006

Overnight Stocker

Walmart
09.2005 - 09.2013

Waitress/Hostess

Ruby Tuesday
10.2004 - 11.2005

Assembler

Schlage Lock
03.2003 - 02.2004

Assistant Manager

Resident Management Systems
06.2000 - 07.2001

Machine Operator

Atmel
09.1997 - 06.1998

Mitchell County High School

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