Christian D Meyer
Office/Sales Manager
Castle Rock,CO
Summary
A Multi-faceted leader with a banking, e-commerce and sales background. A team player, with the versatility to adapt to work environments, role changes, and goals. A key player in a predominantly online business that reached 3,00,000 in revenue annually and growing. Possesses strong knowledge of best practices and principles of employee coordination including work assignment, planning, review and training in work procedures. Blends superb time management and organizational skills with attention to detail to reach the best finished result.
Overview
11
11
years of professional experience
Work History
Office/Sales Manager
Yoswa Insurance Agency
Colorado Springs, CO
08.2022 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
Fire Stop Technician
Rocky Mountain Firestop
Denver, CO
07.2021 - 08.2022
- Responsible for learning building layouts and analyzing fire rating blueprints for building safety.
- Working with management and on-site supervisors to reach inspection schedule deadlines
- Documenting daily reports with offsite management and providing evidence of areas in need of damage control
- Knowledge in systems for fire proof ratings, materials, and quality control
Delivery Driver
FTA Tra
01.2021 - 07.2021
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times. 180 to 250 stops for residential communities.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
- Directed product loading and checked load balance to prevent on-road incidents.
E-Commerce Marketing
Ray Allen Manufacturing
11.2017 - 11.2020
- Working directly with VIP of Marketing to assist in over $3,000,000 online sales and over the phone revenue.
- Responsible for email marketing campaigns, promotions, discounts and reaching out to our 156,000 client subscriber list and potential new customers.
- Responsible for quarterly postcard mailings as well as annual catalog proofing and editing to boost customer interaction with our digital brand and boost sales.
- Responsible for co-running Instagram and Facebook accounts as well as operating ReAmaze for customer interaction. Answered Hundreds of customer questions/social media interaction throughout the day.
- Composed descriptions of over 3,000 products for posting to online storefronts, auction sites and other shopping Web sites. Key player in the complete audit of products during website change. (Magento to BigCommerce)
- Resolved customer concerns and answered questions quickly to maximize satisfaction. Key Player in placing customers in loyalty tiers and maximizing customer longevity.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Facilitated growth and increased brand awareness by working with sales team to build and maintain key business relationships to over 50K followers on our main brands.
Supervisor
TCF Bank
07.2014 - 11.2017
- Engaging with co-workers through communication and teamwork to provide excellent customer service. Earning myself and each of my team members multiple employee quarterly awards.
- Responsibility with operations, sales, customer service and branch maintenance. Hitting over on month to month personal/branch account and product goals.
- Creating sales goals, monthly goals, and finding creative ways to help motivate the team and produce results. Establishing our branch as a top sales branch in the region.
- Top reviews on account use, and employee/customer engagement from Net Promotor Scores.
- Regularly hit sales goals, leads, and have received quarterly customer sales awards for my region.
Education
Bachelor of Business Administration - Marketing and Management
Midland University
Fremont, NESkills
Microsoft Proficient
Coaching
Email Campaigns
Fundraising
Leadership
Digital Marketing
Inventory Management
Proofing
Auditing
Teamwork
Time management
Conflict Resolution
Client relationship management
Sales planning
Sales reporting
Relationship building
Staff Management
Data Entry
Sales Production
Customer Contact
Salesforce
Positive and upbeat
Timeline
Office/Sales Manager
Yoswa Insurance Agency
08.2022 - Current
Fire Stop Technician
Rocky Mountain Firestop
07.2021 - 08.2022
Delivery Driver
FTA Tra
01.2021 - 07.2021
E-Commerce Marketing
Ray Allen Manufacturing
11.2017 - 11.2020
Supervisor
TCF Bank
07.2014 - 11.2017
Bachelor of Business Administration - Marketing and Management
Midland University
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