Christian Andrey Tamayo
Bogotá
Summary
Proven expertise in analytical thinking and time management, demonstrated through a track record of maintaining less than 1% absenteeism at Foundever and optimizing supply chain processes for Intercarga Express J.J. Achieved consistent client retention and satisfaction by leveraging critical thinking and effective communication skills.
Overview
3
3
years of professional experience
Work History
Agent Services Representative
Foundever
05.2022 - 02.2023
- Maintained a lower absenteeism than 1% throughout my entire time in the position.
- Followed up on department reports, contact information and missing enrollment and agent information.
- Streamlined communication processes for increased efficiency within the agent services team.
- Achieved established monthly goals.
Logistics Specialist
Intercarga Express J.J.
02.2023 - 09.2023
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Coordinated incoming and outgoing shipments to maintain schedules.
- Managed inventory levels for optimal cost savings and minimal stockouts.
- Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
Advisor I - Customer Service
Concentrix
02.2024 - 12.2024
- Maintained up-to-date knowledge on industry trends and regulations, appropriate treatment were delivered to clients
- Improved long-lasting relationships with clients to ensure consistent retention and loyalty.
- Managed difficult situations with costumers as meeting their demands as well as the company demands.
Education
Bachelor of Science - Foreing Trade
Uniangustiniana
Bogotá D.C11-2027
Skills
- Analytical thinking
- Time management
- Critical thinking
- Written communication
Languages
Spanish
Native language
English
Advanced
C1
Timeline
Advisor I - Customer Service
Concentrix
02.2024 - 12.2024
Logistics Specialist
Intercarga Express J.J.
02.2023 - 09.2023
Agent Services Representative
Foundever
05.2022 - 02.2023
Bachelor of Science - Foreing Trade
Uniangustiniana
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