Christian Kenan
Thornton
Summary
Results-driven Delivery Driver Trainer with proven skills in team leadership and driver assessment. Expertise in developing training materials and implementing best practices to enhance onboarding and employee efficiency.
Overview
13
13
years of professional experience
Work History
Delivery Driver Trainer
Longmont Dairy Farms
10.2021 - Current
- Trained new delivery drivers on safety protocols and operational procedures.
- Developed training materials to enhance driver onboarding experience and efficiency.
- Implemented best practices for route optimization, reducing delivery times.
- Conducted performance evaluations to identify areas for improvement among drivers.
- Collaborated with management to develop targeted training materials that addressed specific skill gaps among delivery driver team members.
- Evaluated driver performance through regular ride-alongs, providing real-time feedback and coaching to improve overall effectiveness.
Land Surveyor Technician
Magellan Surveying & Mapping
05.2018 - 07.2021
- Conducted detailed land surveys using advanced GPS and total station equipment.
- Collaborated with project managers to ensure compliance with surveying standards and regulations.
- Prepared accurate survey drawings and reports, enhancing project documentation quality.
- Mentored junior technicians in surveying techniques and software utilization for improved team performance.
- Set up precise measurement and control equipment.
- Improved project efficiency by conducting topographic and boundary surveys for land development projects.
- Ensured timely completion of projects by coordinating with crew members to prioritize tasks effectively.
Cashier
Tropical Smoothie
01.2015 - 04.2018
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer balances consistently throughout shifts.
- Assisted in training new cashiers on register operations and customer engagement techniques.
- Conducted end-of-day cash reconciliations, ensuring accuracy and compliance with company policies.
- Greeted customers entering store and responded promptly to customer needs.
Saltwater Aquarium Technician
Rileys Reef
01.2015 - 01.2016
- Operated and maintained aquatic systems, ensuring optimal water quality and habitat conditions.
- Conducted routine inspections of equipment, identifying and resolving technical issues efficiently.
- Collaborated with team members to execute regular maintenance schedules for all operational facilities.
- Trained new technicians on safety protocols and standard operating procedures for equipment usage.
- Oversaw inventory management processes, ensuring availability of necessary tools and supplies for operations.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Food Service Worker
Palm Beach Gardens Medical Center
07.2013 - 01.2015
- Prepared and served meals in compliance with dietary guidelines and safety standards.
- Maintained cleanliness of kitchen and dining areas, adhering to sanitation protocols.
- Assisted in inventory management, ensuring availability of food supplies and materials.
- Collaborated with team members to enhance service efficiency during peak hours.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Education
Bachelor of Arts - Psychology
Colorado State University
Fort Collins, CO05-2026
Skills
- Driver assessment
- Patience and tolerance
- Active listening
- Team leadership
- Customer service
- Verbal/written communication
Timeline
Delivery Driver Trainer
Longmont Dairy Farms
10.2021 - Current
Land Surveyor Technician
Magellan Surveying & Mapping
05.2018 - 07.2021
Cashier
Tropical Smoothie
01.2015 - 04.2018
Saltwater Aquarium Technician
Rileys Reef
01.2015 - 01.2016
Food Service Worker
Palm Beach Gardens Medical Center
07.2013 - 01.2015
Bachelor of Arts - Psychology
Colorado State University