Christian Dussan

• Directed workforce operations for an international organization comprising over 200 staff members, leading 5 direct supervisors responsible for departmental oversight.
• Oversaw organizational structure and team alignment, ensuring clarity in roles, accountability, and performance expectations across departments.
• Implemented leadership frameworks to strengthen communication, delegation, and cross-functional coordination.
• Supervised staff performance management processes, including evaluation, feedback delivery, and corrective action implementation when required.
• Ensured strict compliance with internal policies, safety protocols, and labor standards, reinforcing organizational discipline and operational stability.
• Conducted international recruitment interviews, assessing leadership potential, adaptability, and cultural fit within a high-performance environment.
• Designed structured operational schedules to optimize workforce productivity and service delivery outcomes.
• Facilitated leadership development initiatives aimed at improving managerial effectiveness among department heads.
• Reported directly to senior management, presenting operational updates, performance metrics, and strategic recommendations.

• Drafted corporate minutes, contracts, and legal documentation, ensuring regulatory compliance and organizational integrity.
• Prepared legal analysis reports in response to complex internal inquiries, supporting strategic decision-making.
• Delivered legal training sessions to company staff on regulatory compliance and internal policy adherence.
• Managed, updated, and maintained the company’s legal documentation system, strengthening institutional organization and risk control.
• Assigned and coordinated tasks among team members, monitoring performance and ensuring accountability.
• Oversaw operational planning and coordinated activities to achieve organizational goals and performance targets.
• Maintained regular communication with senior management, presenting progress reports and strategic updates.
• Identified process improvement opportunities and developed optimization plans to enhance operational efficiency.
• Resolved unforeseen operational challenges to ensure business continuity and workflow stability.

YMCA – Volunteer English Teacher (2019–2023)
Partnered with Universidad Mariana to teach English to children from vulnerable backgrounds, fostering language skills, confidence, and engagement.

Key Responsibilities & Achievements:

• Organized and executed volunteer programs to maximize learning impact.
• Participated in social inclusion initiatives supporting underprivileged groups.
• Monitored program outcomes and measured student progress to ensure effective learning.

• Reviewed and edited legal translations prepared by third parties, ensuring accuracy, consistency, and compliance with international legal standards.
• Translated judicial rulings, court orders, and other legal documents for international use, maintaining precision and confidentiality.
• Managed general administrative operations, supporting workflow efficiency and organizational effectiveness.
• Prepared internal reports and documentation to support decision-making processes.
• Requested, verified, and validated data to ensure accuracy and reliability of institutional records.
• Coordinated schedules, meetings, and calendar updates, optimizing time management and operational planning.
• Produced monthly administrative and financial activity reports, contributing to accountability and performance tracking.

• Safeguarded and advocated for the rights of children and family members, particularly in cases involving domestic violence and vulnerable populations.
• Conducted case assessments and provided guidance to children and families regarding their legal rights and the procedures required to restore and protect them.
• Managed complex cases involving family conflict, ensuring coordinated action among multidisciplinary teams and public institutions.
• Facilitated conflict resolution processes, prioritizing the best interests of minors and promoting safe and stable family environments.
• Implemented protective measures and monitored compliance to ensure the effective restoration of rights.

• Provided legal counsel on public law and employment law, ensuring company compliance and supporting HR-related decision-making.
• Drafted minutes, contracts, and other legal documents with attention to detail and regulatory standards.
• Reviewed and interpreted contracts and agreements executed by the company, advising departments on legal implications.
• Offered guidance and support to various departments on legal matters, promoting informed decision-making and risk mitigation.
• Managed administrative tasks, deadlines, and documentation to ensure smooth operational workflow.
• Coordinated and planned meetings, facilitating cross-departmental communication and collaboration.
• Developed and implemented compliance strategies to align company policies with labor regulations and organizational best practices.
• Advised on HR policies and procedures, supporting recruitment, employee relations, and organizational development initiatives.

Volunteer Caregiver – UK
Provided personalized support to a young man with special needs, assisting with daily tasks and fostering effective communication and community integration.

Key Responsibilities & Achievements:

• Documented volunteer activities and progress to ensure accountability and continuous improvement.
• Designed and implemented strategies to address identified needs, enhancing support quality and promoting independence.

• Advocacy & Legal Representation: Advocate for and protect the rights of individuals within the criminal justice system who lack access to legal representation. Provide legal counsel in areas including constitutional law, family law, and other civil matters.
• Collaboration & Institutional Coordination: Work closely with government entities on initiatives and processes extending beyond courtroom duties. Conduct audits of public institutions to assess performance and compliance with regulations.
• Human Rights Programs: Design and implement programs focused on the promotion and protection of human rights. Advise individuals facing vulnerability, discrimination, or social marginalization.
• Citizen Relations & Complaint Management: Manage and resolve citizen complaints and claims, ensuring fairness, transparency, and adherence to legal standards.