Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
13
13
years of professional experience
Work History
Medical Assistant- Dermatology/ Mohs/ Melanoma/ MA Floater
UCHealth Anschutz Medical Center
05.2024 - Current
Under the direction and supervision of a provider or nurse, assists with performing patient care.
Performs basic clinical skills and specimen collection. Monitors and communicates changes in patient conditions. Documents patient care provided.
Maintains equipment and medical supplies, including reordering, stocking, cleaning, and troubleshooting. Maintains examination areas.
Assisting in Medical Procedures in Excision Collection Specimen.
Patient Access Specialist Senior
UCHealth Anschutz Medical Center
02.2022 - 05.2024
Schedules appointments, follow-up appointments, and assigns appropriate length of visit per physician request.
Provides instruction to patients regarding what to bring to the appointment, time of appointment and location of physician. Registers patients for medical care including laboratory, outpatient services, physician or other medical office. Pre-registers patients when needed.
Request Medical Slides and provide them to a Melanoma Conference for review of diagnosis.
Front Desk Receptionist
Stride Community Healthcare Center
05.2019 - 02.2022
Serve as a bilingual medical receptionist in a diverse, community-focused healthcare setting, delivering professional and compassionate patient service.
Efficiently manage patient check-in and check-out processes, appointment scheduling, and medical record maintenance.
Verify insurance coverage, collect co-pays, and process third-party claims in compliance with healthcare regulations.
Support a high-volume, multi-physician and multi-practice environment by prioritizing tasks and maintaining accuracy under pressure.
Collaborate effectively with providers and staff, building trust through reliability, initiative, and teamwork.
Demonstrate leadership by assisting teammates, sharing knowledge, and contributing to smooth daily operations.
Department Supervisor
Home Depot
09.2012 - 05.2019
Promoted from Cashier to Department Supervisor within six months due to strong performance and customer service excellence.
Led and motivated teams in a high-volume retail environment, ensuring coverage, productivity, and customer satisfaction.
Managed scheduling challenges, employee coverage, and workflow adjustments during peak business periods.
Delivered exceptional customer service by actively listening, resolving concerns, and providing clear solutions.
Addressed customer and employee issues promptly using effective problem solving and leadership skills.
Education
Diploma -
Denver West High School
Denver, CO
05.2009
Skills
Time Management & Scheduling
Team Building & Collaboration
Communication (Bilingual)
Leadership
Customer Service
Organization & Attention to Detail
Problem Solving
Medical Front Office Operations
Profession Epic
Vitals Sign
Surgical Techniques and Procedure
Vital signs monitoring
Procedure assistance
CPR
Medical procedures
Languages
Spanish
Full Professional
Timeline
Medical Assistant- Dermatology/ Mohs/ Melanoma/ MA Floater