CHRISTIAN ALLAN
General Motors
Pueblo
7
years of professional experience
Hands-on IT professional with experience in computer hardware, operating systems, networking, troubleshooting, system configuration, and technical support. Experienced building and configuring 100+ computers from individual components, installing and maintaining Windows and Linux systems, configuring networks between computers and servers, setting up virtual machines, performing system backups, and resolving hardware and software issues. Strong knowledge of Windows environments, Linux/Ubuntu, TCP/IP, DNS, DHCP, VPNs, security patching, and system maintenance. Programming experience includes Java, Python, C#, C++, and Visual Basic.
Work History
Research Technician
2 Years 4 Months- Provide technical support in a research and technology-focused environment.
- Work with computer systems, hardware, software, and technology used in research operations.
- Troubleshoot technical problems and identify hardware and software issues.
- Configure and maintain computer systems to support operational requirements.
- Apply technical knowledge to diagnose problems and develop effective solutions.
- Assist with maintaining systems and technology to minimize interruptions and downtime.
- Adapt to new technologies, software, equipment, and technical processes as required.
Network Technician
1 Year 7 Months- Installed, configured, maintained, and troubleshot computer and network systems.
- Configured networks connecting computers, devices, and servers.
- Troubleshot connectivity, hardware, software, and operating-system problems.
- Supported Windows-based computer environments and network infrastructure.
- Installed and upgraded software and performed routine system maintenance.
- Assisted users with technical problems and provided troubleshooting support.
- Configured and maintained computer hardware and peripheral equipment.
- Worked with networking technologies including TCP/IP, DNS, DHCP, and VPN concepts.
- Performed system configuration and software updates to maintain system functionality and security.
IT Support Specialist
3 Years 4 Months- Provided technical support for users, computers, software, and network-connected systems.
- Installed, configured, upgraded, and maintained Windows computers.
- Built and configured computers from individual hardware components.
- Troubleshot hardware, operating system, software, and network problems.
- Installed Windows operating systems and configured computers for users.
- Configured computers to communicate with network resources and other systems.
- Supported users in a Windows-based environment.
- Installed and maintained software applications and performed routine software updates.
- Diagnosed hardware failures and replaced or upgraded computer components.
- Assisted with network troubleshooting and connectivity issues.
- Performed system backups and assisted with recovery of computer data.
Education
High School Diploma
Skills
Windows
Linux
TCP/IP
DNS
DHCP
Server administration
Network troubleshooting
Virtual machine management
System maintenance
Backup administration
Technical support
Hardware diagnostics
Software installation
User account setup
Documentation
Timeline
Research Technician
General Motors
04.2024 - CurrentRead More
Network Technician
Driven Plastics
09.2022 - 04.2024Read More
IT Support Specialist
Pueblo West Metropolitan District
05.2019 - 09.2022Read More
South Point High School
High School Diploma
Read More