Christabell Hermsdorf

• Manages closed-area calendars to coordinate competing requests and maintain schedule integrity.
• Handles confidential and sensitive information with the utmost discretion.
• Coordinates closed-area events by processing visitor check-ins, monitoring attendance needs, and arranging logistics with catering support.
• Processes expense reports in Concur and supports timely submission.
• Oversees office logistics, including supply orders through P2P and seating assignments for staff.
• Schedules meetings and supports administrative needs for manager and senior staff.
• Performs core office functions such as maintaining files, caller screening, referral handling, and mail processing.
• Drafts correspondence, reports, and presentations using accurate formatting and consistent administrative standards.
• Maintains working knowledge of SharePoint site functions, including folder creation, organization, and navigation.
• Provides exceptional customer service while collaborating effectively across internal management, staff, external customers, clients, and vendors.

• Coordinated executive calendar management and meeting scheduling across classified and unclassified systems.
• Provided administrative support for travel coordination, expense processing in Concur, and related office tasks.
• Drafted, edited, and finalized documents, reports, and presentations in support of leadership needs.
• Managed event planning activities, including logistics and catering.
• Oversaw conference room readiness, VTC support, Microsoft Teams setup, and related IT coordination.
• Directed building supply ordering through P2P and maintained inventory.
• Developed and maintained organized physical and digital filing structures for efficient records access.
• Delivered responsive customer service to internal and external stakeholders.
• Administered distribution groups through MyAccess for multiple programs on classified and unclassified systems.
• Supported SharePoint and Confluence content and provided additional administrative support to Space Enterprise Directors.

• Directly supported Program Manager for the Base Operations Support Service (BOSS) Contract and Deputy Program Manager.
• Collaborated with other agencies/departments for special events: recognition/special ceremonies, schedules event locations and manages guest lists.
• Plans and organizes administrative and clerical support to technical and mangement level personnel (personnel rosters, evaluations, decoration, supervisory data, in-/out-processing) utilizing task management tool.
• Prepare and edit documents, maintaining files/records, making and preparing travel/lodging arrangements, composing various reports, inquiries, and technical correspondence.
• Prepares and receives incoming/outgoing mail from military or commercial carriers and checks manifest against mail received to ensure proper receipt.
• Serves as first point of contact for clients to maintain and strengthen relationships with office personnel.

• Analyzes information received, validates, records, and applies accounting for monthly reconciliations for financial management.
• Collaborated with other departments to integrate logistics with business systems or processes such as order management, accounting, and shipping.
• Complied documents for accuracy and regulatory compliance/procedures to ensure they are authorized to charge to the applicable appropriation and that funds are available.

• Provided executive administrative support assigned to the Air Force Office of Special Investigations (AFOSI).
• Acquires, maintains and reutilizes automated information systems for unit SIPRnet, NIPRnet and host-base networks.
• Provides accurate/timely administrative support and information management for Air Force Office Of Special Investigations criminal and counterintelligence investigations.
• Managed $13,000 annual budget for purchasing office equipment and mission essential items with government purchased card.