Christa Ewing
Ault
Summary
Dynamic, results-driven professional with a proven track record in customer service and sales, adept at fostering strong customer relationships and accurately identifying client needs. Exceptional communication and interpersonal skills facilitate the delivery of outstanding customer experiences, ensuring satisfaction and loyalty. Committed to exceeding expectations through proactive engagement and tailored solutions that drive business success. Passionate about leveraging expertise to contribute positively to team goals and enhance overall service quality.
Overview
5
5
years of professional experience
Work History
Inside Sales Representative
Angi
11.2024 - 09.2025
- Engaged with management to gather customer feedback and suggest strategic adjustments to align with emerging trends.
- Virtually assisted customers over the phone, email, and on the web with product and service questions
- Enhanced customer satisfaction scores by 18% through strategic implementation of feedback-driven operational improvements.
- Enhanced accuracy of contractor application approvals by 22% to ensure adherence to compliance standards and streamline verification procedures.
- Assessed customer requirements, delivered effective solutions, and navigated objections to enhance sales outcomes.
- Enhanced customer confidence by exhibiting a compelling and composed demeanor in all interactions.
- Oversaw day-to-day operations and strategic decisions to enhance workflow efficiency.
- Implemented proactive communication and follow-up strategies to strengthen customer relationships and ensure ongoing engagement.
- Developed strategic partnerships with clients, delivering tailored product recommendations to enhance sales performance.
- Utilized consultative selling skills to evaluate client needs, implement solutions, and successfully resolve objections.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
Lead Preschool Teacher
Faith Lutheran Preschool
08.2023 - 10.2024
- Reviewed and revised administrative reports and grading requirements in alignment with established regulations and procedural standards.
- Created and implemented engaging lesson plans to enhance cognitive and social development for a varied group of 10-12 preschoolers.
- Developed strong partnerships with parents and colleagues to create a nurturing classroom atmosphere focused on holistic child growth.
- Assessed student literacy, math, and learning difficulties, compiling essential data to develop targeted interventions.
- Maintained strict adherence to state regulations and company policies to safeguard parent and child privacy and safety.
- Evaluated student performance, identifying areas for improvement and adapting teaching strategies accordingly.
High School English Teacher
Resurrection Christian School
08.2020 - 12.2022
- Assessed literacy difficulties, compiled essential student information, and proposed actionable solutions.
- Implemented differentiated instruction strategies to accommodate diverse learning styles and abilities in the classroom.
- Designed and executed technology-driven adaptive teaching approaches to improve student interaction and comprehension in English language courses.
- Executed independent research to identify best practices for advanced placement and required English class students.
- Enhanced administrative report systems and grading requirements by adhering to established regulations and procedures.
- Facilitated clear communication with administration staff, students, and parents through both oral and written channels.
- Led cross-departmental initiatives to integrate English curriculum with other subjects, enhancing overall educational coherence.
Education
Bachelor of Arts - English
Colorado State University
Fort Collins, CO12-2019
Skills
- Strong customer service skills
- Polite and friendly customer interaction
- Adaptable learner
- Systematic workflow optimization
- Proficient in call handling
- Analytical reasoning
- Conflict resolution
- Detail-oriented data management
Timeline
Inside Sales Representative
Angi
11.2024 - 09.2025
Lead Preschool Teacher
Faith Lutheran Preschool
08.2023 - 10.2024
High School English Teacher
Resurrection Christian School
08.2020 - 12.2022
Bachelor of Arts - English
Colorado State University