Chris Wells
Aurora
Summary
Dynamic and results-driven professional with extensive experience at South Metro Fire Rescue. Proven expertise in project coordination and strategic planning, enhancing operational efficiency and team collaboration. Skilled in multitasking and relationship building, successfully implemented training programs and process improvements, fostering a culture of safety and excellence.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Active Threat Response Coordinator
South Metro Fire Rescue
01.2018 - Current
- Coordinated emergency response efforts, ensuring timely communication among team members and stakeholders.
- Developed and maintained operational schedules to optimize resource allocation and improve service delivery.
- Implemented training programs for new staff, enhancing knowledge of protocols and safety procedures.
- Analyzed incident reports to identify trends and recommend process improvements for operational efficiency.
- Facilitated interdepartmental meetings to promote collaboration and align on strategic initiatives.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
Captain/ Hazmat Team Coordinator
South Metro Fire Rescue
12.1998 - Current
- Coordinated daily operations, ensuring seamless communication among team members and stakeholders.
- Managed scheduling and logistics for training sessions and community outreach programs.
- Assisted in developing and implementing standard operating procedures to enhance team efficiency.
- Facilitated conflict resolution among team members, fostering a collaborative work environment.
- Led initiatives to improve workflow processes, resulting in increased operational effectiveness.
- Mentored junior staff, providing guidance on best practices and performance improvement strategies.
- Developed training materials to support staff development and compliance with safety regulations.
- Analyzed operational data to identify trends, proposing actionable recommendations for process enhancements.
- Delegated daily tasks, addressed employee questions and resolved scheduling issues.
- Managed team workload to reach targets for specific tasks.
- Built strong relationships with customers through positive attitude and attentive response.
- Managed multiple projects simultaneously, prioritizing tasks for optimal resource allocation and workflow efficiency.
- Served as a liaison between management and team members to address concerns and facilitate problem-solving initiatives.
- Improved team collaboration with regular meetings, progress updates, and transparent communication.
- Developed strong relationships with cross-functional teams, facilitating collaborative efforts towards shared goals.
- Assisted in budget planning and financial management for the department, maximizing resources while maintaining fiscal responsibility.
Education
Bachelor of Science - Fire Administration
Columbia Southern University
Orange Beach, AL08-2020
Skills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
- Project coordination
- Relationship building
- Process improvement
- Strategic planning
- Administrative leadership
- Operations management
Certification
Fire Officer II (CMCB)
Hazmat Technician (CMCB)
EMT-B (State of Colorado)
Incident Safety Officer (CMCB)
Commercial Drone Pilot (FAA)
Live Fire Instructor (CMCB)
ICS 100,200,300,400,700,800 (FEMA)
ASIM Instructor (C3 Pathways)
BLS Instructor (State of Colorado)
Emergency Driver Operator(CMCB)
Timeline
Active Threat Response Coordinator
South Metro Fire Rescue
01.2018 - Current
Captain/ Hazmat Team Coordinator
South Metro Fire Rescue
12.1998 - Current
Bachelor of Science - Fire Administration
Columbia Southern University
Outstanding Service Award
I received an outstanding service award from South Metro Fire Rescue recognizing the training and response that led to the successful response at the S.T.E.M school shooting in 2019. I received a similar award from the Douglas County Sheriffs Office for the same incident in 2020.