Summary
Overview
Work History
Education
Skills
Timeline
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Chris Coffee

Northglenn,CO

Summary

Dynamic Senior Asset Protection Manager with extensive experience at Lowes Home Centers, excelling in loss prevention strategies and security systems management. Proven track record in enhancing inventory accuracy and fostering teamwork, while implementing effective training programs. Adept at problem-solving and driving continuous improvement to create a safe and secure retail environment.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

18
18
years of professional experience

Work History

Senior Asset Protection Manager

Lowes Home Centers
08.2024 - 07.2025
  • Maintained detailed records of all incidents involving theft or loss, using this information to inform future decision-making around risk mitigation strategies for 4 stores.
  • Collaborated with store management of 4 locations to develop and enforce policies for maintaining a safe and secure environment for employees and customers.
  • Evaluated existing security infrastructure, recommending upgrades or enhancements as necessary to maintain a robust defense against potential threats.
  • Improved inventory accuracy by overseeing regular cycle counts and addressing discrepancies in a timely manner.
  • Partnered with local law enforcement agencies to share information about potential threats or suspicious activity in the area.
  • Enhanced overall asset protection by implementing effective security measures and loss prevention strategies.
  • Conducted thorough investigations into suspected cases of internal theft, resulting in the identification and remediation of vulnerabilities within the organization. Identified and investigated several incidents resulting in discovery of $75K in company loss.
  • Built cross-functional relationships with business partners to reduce losses.
  • Monitored paperwork procedures to prevent error-related losses resulting in over $10k in store shrink prevention.
  • Developed comprehensive training programs for new hires, ensuring they were well-equipped to handle various asset protection scenarios.
  • Coordinated with other managers across the organization to ensure alignment of asset protection priorities and integration of security measures into daily operations.

Assistant Store Manager

Lowes Home Improvement Stores
03.2007 - 08.2024
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Created and maintained safe and secure work environments for employees.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
  • Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.

Education

High School Diploma -

Adams City High School
Commerce City, Co
05-1991

Skills

  • Security systems management
  • Internal audits
  • Case report writing
  • Physical security
  • Loss prevention strategies
  • Customer service
  • Problem-solving
  • Teamwork and collaboration
  • Multitasking
  • Staff training
  • Inventory control
  • Continuous improvement
  • Inventory management
  • Adaptability
  • Retail operations management

Timeline

Senior Asset Protection Manager

Lowes Home Centers
08.2024 - 07.2025

Assistant Store Manager

Lowes Home Improvement Stores
03.2007 - 08.2024

High School Diploma -

Adams City High School

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Chris Coffee