Chloie Gwinn
Colorado Springs
Summary
Skilled Mental Health Technician with a proven track record at Cedar Springs Hospital, adept in de-escalation techniques and fostering a therapeutic environment. Demonstrates exceptional teamwork and communication skills, ensuring patient safety and well-being. Achieved a significant reduction in patient distress incidents, leveraging both crisis intervention expertise and a compassionate approach to care.
Overview
5
5
years of professional experience
Work History
Mental Health Technician
Cedar Springs Hospital
10.2022 - Current
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Performed therapeutic patient groups
- Provide therapeutic environment/ making sure patient environment is safe.
Overnight Stocker
Walmart
03.2021 - 10.2022
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
Cashier
Chick-fil-A
01.2020 - 05.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
Psychology
Pikes Peak Community College
Colorado Springs, COHigh School Diploma -
Widefield High School
Colorado Springs, CO06-2019
Skills
- De-escalation techniques
- Behavior observation
- Stress reduction techniques
- Suicide prevention
- Maintaining safety
- Product restocking
- Stock rotation
- Stocking shelves
- Good communication
- Good with working with others as a team
Timeline
Mental Health Technician
Cedar Springs Hospital
10.2022 - Current
Overnight Stocker
Walmart
03.2021 - 10.2022
Cashier
Chick-fil-A
01.2020 - 05.2021
Psychology
Pikes Peak Community College
High School Diploma -
Widefield High School
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