Dedicated server with exceptional customer service skills and a strong work ethic with a willingness to learn and grow, known for enhancing guest satisfaction and engagement.
Overview
4
4
years of professional experience
Work History
Server
HuHot
Colorado Springs, CO
07.2024 - Current
Delivered exceptional customer service in fast-paced dining environment.
Managed orders accurately, ensuring timely delivery to enhance guest satisfaction.
Maintained cleanliness and organization of dining area to promote a welcoming atmosphere.
Assisted in training new servers on restaurant procedures and service techniques.
Intern
Center for Valued Living
Aurora, CO
08.2025 - 05.2026
Assisted in development and implementation of community programs to enhance client well-being.
Conducted documentation audits to identify gaps in provider records, enhancing policy compliance.
Designed life-skills academy curriculum to enhance participant engagement and learning outcomes.
Created social determinants of health resource lists to support client outcomes.
Shift Leader
Crumbl Cookies
Colorado Springs, CO
05.2023 - 07.2024
Supervised team operations to ensure timely and efficient cookie production.
Trained and mentored new employees on company standards and procedures.
Monitored inventory levels, placing orders to maintain adequate supplies.
Implemented process improvements that enhanced product quality and consistency.
Delivery Driver
Sasquatch Cookies
Colorado Springs, CO
05.2022 - 09.2022
Delivered high-quality cookies to customers, ensuring timely and accurate deliveries.
Maintained vehicle cleanliness and functionality, reporting issues promptly for maintenance.
Utilized GPS technology to optimize delivery routes, enhancing efficiency and reducing delays.
Provided exceptional customer service, addressing inquiries and resolving issues on-site.