Chimua Lor
Denver
Summary
Consistently follows through with all orders and instructions. Works well in team setting to complete all job related duties, maintain safe working conditions. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Personal Banker
Academy Bank
5990 Dahlia St Commerce City, CO 80022
10.2024 - Current
- Assisted customers with account inquiries and banking transactions to enhance service satisfaction.
- Conducted financial assessments to recommend suitable products for client needs and goals.
- Processed loan applications, ensuring compliance with regulations and company policies.
- Educated clients on digital banking tools, improving user engagement and transaction efficiency.
- Collaborated with team members to streamline operations, reducing processing times for customer requests.
- Resolved customer issues promptly, fostering positive relationships and loyalty within the community.
- Maintained accurate records of transactions, ensuring data integrity and regulatory compliance.
- Participated in training sessions to improve product knowledge and customer service skills consistently.
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
- Improved customer satisfaction by providing personalized banking solutions and exceptional service.
Education
towards Exercise Science -
Metropolitan State University
Denver, ColoradoHigh School Diploma - Exercise Science
Westminster High School
Westminster, ColoradoSkills
- Verbal and Written Communication
- Inventory Control Procedures
- Loading and Unloading
- Reliable & Trustworthy
- People Skills
- Computer Skills
- Critical Thinking
- Active Listening
- Good Work Ethic
References
References available upon request
Languages
English
Professional
Hmong
Professional
Timeline
Personal Banker
Academy Bank
10.2024 - Current
towards Exercise Science -
Metropolitan State University
High School Diploma - Exercise Science
Westminster High School