Cheyann Roberts
Aurora
Summary
Experienced inventory specialist with a track record of optimizing stock levels and improving order accuracy. Strong skills in data analysis and communication facilitate effective problem-solving and team collaboration. Delivers seamless operations and outstanding customer service. Dedicated to upholding high-quality standards and maintaining an organized workspace.
Overview
7
7
years of professional experience
Work History
TA Stocking Overnight
Walmart Supercenter
Aurora
10.2022 - 06.2024
- Merchandising and stocking associates are always on their feet keeping the store clean and organized to make sure members can find everything they have on their shopping list.
- Associates will assist members locate items throughout the store, moving inventory in the backroom, unloading trucks, assisting with CPU (club pick-up) orders.
- Picked up and carried boxes and other heavy objects over 25 pounds, certified to use 3 types of pallet jacks for inventory handling.
- Assisted fellow associates throughout the store by sorting and stocking products on shelves and in the backroom.
- Maintained clean and organized sales floor, contributing to positive shopping experience for members.
- Following procedures for handling and disposing of hazardous materials, company steel standard guidelines, correcting and reporting unsafe situations to management, and forklift spotting procedures.
- Maintaining the sales floor and merchandise presentation in accordance with company policies and procedures by properly zoning the area, stocking, arranging and organizing merchandise, setting up, cleaning, organizing product displays, removing damaged goods, signing and pricing merchandise according to company policies and procedures, identifying shrink and damages, securing fragile and high-shrink merchandise.
- Monitored food and merchandise quality through product rotation, code dating, and sanitation standards, ensuring compliance with company policies and procedures.
- Completes work assignments and priorities by using policies, data, and resources, identifying priorities, deadlines, and expectations, communicating progress and information, determining and recommending ways to address improvement opportunities and adapting to learning from change, difficulties, and feedback.
Inventory Specialist
BPH LLC
Aurora
03.2017 - 10.2022
- Contractor with BPH from 2017 to 2021
- Same-day fulfillment of customer orders and shipping up to 2,200 items per week
- Collaborated with Operations Manager to address low stock levels and resolve order discrepancies
- Reorganized warehouse part numbers, item location, and racking/shelving based on product size and category
- Perform periodic audits of inventory SKUs to verify the accuracy of inventory records
- Organized and processed incoming stock deliveries, inspecting items for accuracy before entering into inventory system
- Restocked items and prepared packing supplies while maintaining cleanliness and organization of work areas
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues
- Compared shipping orders and invoices against contents received to verify accuracy
- Packed, secured, labeled and applied postage to materials to prepare items for shipment
- Conducted research to address shipping errors and packaging mistakes
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs
- Verified orders by comparing names and quantity of items packaged with shipping documents
Delivery Driver
Hungry Howie's Pizza
Aurora
06.2021 - 09.2021
- Ensuring the delivery orders are correct per what the customer ordered.
- Consolidated multiple orders into a single route to enhance delivery efficiency.
- Followed safety protocols for vehicle maintenance and road navigation.
- Maintaining the cleanliness of the store (dishwashing, mopping, cleaning the windows, bathroom, wiping down and washing pans/trays).
- Assisted with food preparation and packaging during peak hours.
- Organized condiments for streamlined access during food preparation.
- Assisted with inventory management and stock replenishment to maintain optimal supply levels.
Hostess
TEXAS ROADHOUSE
Parker
06.2019 - 06.2020
- Delivered exceptional customer service by greeting guests, quoting accurate wait times, seating at appropriate tables, and ensuring a welcoming atmosphere.
- Supported efficient service by assisting servers with order management and responding to customer requests.
- Ensured restaurant cleanliness and optimal appearance for a pleasant dining experience.
Education
Mechanical Engineering - Aerospace and Engineering Sciences (Manufacturing Processes)
Metropolitan State University
Denver12.2021
High School Diploma and Associate Degree - General Arts, Psychology, Criminology, Sociology, Mathematics
Colorado Early Colleges
Parker05.2021
The National Society of Leadership and Success (NSLS) -
The Arapahoe Community College
Aurora04.2021
Skills
- Inventory management
- Quality assurance
- Data analysis
- Problem solving
- Customer service and support
- Team collaboration
- Effective communication
Timeline
TA Stocking Overnight
Walmart Supercenter
10.2022 - 06.2024
Delivery Driver
Hungry Howie's Pizza
06.2021 - 09.2021
Hostess
TEXAS ROADHOUSE
06.2019 - 06.2020
Inventory Specialist
BPH LLC
03.2017 - 10.2022
Mechanical Engineering - Aerospace and Engineering Sciences (Manufacturing Processes)
Metropolitan State University
High School Diploma and Associate Degree - General Arts, Psychology, Criminology, Sociology, Mathematics
Colorado Early Colleges
The National Society of Leadership and Success (NSLS) -
The Arapahoe Community College